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7 Ekim 2023
This review also refers to tour company Best of France Travels. Earlier this year I paid for a terribly expensive tour of Provence with Best of France Travels. As credit cards were not accepted I had to transfer the money into a US bank account. The tour included six nights, with breakfast and dinner each day, at Mas des Carassins. I had to cancel due to serious family illness. While the tour conditions stated that there would be no refund if cancelled within 0-59 days (I gave 12 days notice) I thought that under the circumstances the tour provider would consider providing me with a refund, part refund or a credit. She would not. I then requested the same of Mas des Carassins but was also refused. While this action by both parties maybe legally correct, I believe it to be morally deficient. Be warned if you are thinking of booking with Best of France Travels or at Mas des Carassins.
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