Festival Village Apartments

From the moment we walked in to the moment we walked out...... BRILLIANT! we have just returned from a 7 day visit to the hotel. Room was HUGE but dated but spotless to the point I checked inside the oven & kettle and there wasn't one mark in them! Yes you have to pay a deposit for your glass but it DOES get changed simply just ask! The staff are more than welcoming from CAROL & QUEEN on the reception and the waitresses who clears your plates etc are superb! Bus right outside to hop to Salou town, the theme park, or just down the bottom to la Pineda where there is plenty of shops and supermarkets- most definitely NOT ages away and in the middle of nowhere. Transfers from Reus was 20 minutes or less. i booked with jet2 and the experience from from the flights and transfers and our in-house rep RACHEL were fantastic! Food in the hotel changed daily and nightly always lots to choose from and also snack bar with toasties,burgers, cheesy nachos, freshly baked pizza was incredible! wide selection of drinks there were no limitations (although two drinks and it was game over as the measures are ridiculous!) The pool was big and lots of places to sit on sunloungers- signs are warning people not to leave towels or place them as they would be removed which happened to other guests who left their towels out for hours without return. Entertainment.... well credit is due were its due MAURI & DANIEL were amazing running both a kids club and day time activities right up to the evening mini disco, Bingo, karaoke, divas the mellenials acrobats! My mum was so desperate to win a certificate- so she did! Maid service in the rooms is daily and they are so lovely! Found the hotel to be clean and unlittered- always helps to talk the lingo too! Would say the only;y downpoint I found is one or two of the staff members although tried my best to talk in Spanish she most obviously went out of her way to talk to me in English which I found to be rude. but that's just me nitpicking! oh and the manager definitely needs a holiday or something as she was always rather stern. Overall fabulous hotel ,fabulous staff I will look to returning next year!

I'm on my last day here.... I was so worried over all the bad reviews but I haven't seen a single thing wrong. The kids loved the pool, the entertainment. Nobody went hungry or was ill. The beach and shops are a 10 minute walk, bus stop right outside. Staff were polite and always happy to help. Room was clean. We had a brilliant time here

This hotel has nothing around it not even a shop, it has very little sun beds for the amount of guests and even less in the way of out door seating area. There are kids running round all over the place while their parents are busy getting drunk! You are asked to pay a 1 euro deposit for your plastic glass which they never change when getting a drink unless you ask them to change it and then they are not happy about it! The room was however clean and the maid came daily and changed all the towels. The food was quite good but literally these are really the only positive things I can say about this hotel! The pool is freezing cold and in need of repair and very small for the size of the hotel, this hotel is classed as 3 star but in my opinion i wouldn’t think it was even that!

I Would not recommend costs a fortune for buses and taxis to town. Rooms not very nice at all. Entertainment for younger children. Breakfast just ok. Did not use the pool so can’t comment. Only stayed one night . Balcony was over the pool so that was the only positive

Excellent highly recommend food was very nice like the idea of snack bar as kids always decide there hungry at random times entertainment was good children’s entertainment was spot on Mauri is a top bloke amazing with the kids they spent all day asking when mini disco starts even just passing he would stop and give them a high 5 he has made there holiday that’s for sure

There are illegal things going on that they try to hide, and the entretainers treatment is not so cool behind the scene. Staff whispers things in Spanish when you're close. Also the equipment is so old that it stops working at the shows. Would definitely not recommend.

Me and family have had a great week away. The food was lovely. The apartment was clean and very spacious with a great view of the pool. It was easy to get around as it had a bus stop right outside. A short walk of 15 mins to La pineda which is a lovely place with great views.

AVOID AVOID AVOID Not suitable for families with young children! Staff are rude food is either undercooked or overcooked with only a tiny selection of food. Chicken was pink when we informed the staff they said 'No one has ever compalined about our food' Not pram or wheelchair friendly at all multiple stairs to the pool!

I was worried reading the views before staying here but I’m so glad I didn’t listen! Such a fantastic family friendly hotel. Don’t book a 3 star hotel and then have high expectations! The rooms were so spacious, kids entertainment was fab. The food was good, not great but you always found something that you liked and it was different every night. I thought we was going to be on top of a mountain the way these reviews went on. Nope just a little hill with 15 mins walking distance from the beach etc. you can get a taxi for cheap or bus right outside the hotel. The water park down the road is fantastic. Yes it has a small pool but you can see that on the pics before booking - kids still enjoyed the pool - I couldn’t get them out. Don’t let reviews put you off!