This was an overnight stay driving through San Antonio to Austin. I needed to rest and this stay was far from it. Walls are so thin. I could hear my neighbors very clearly. Toilet was running the entire night and when I called the front desk they said they would have maintenance look at it in the morning. They suggested jiggling the handle which did not work. I called and asked for help again or switch rooms. They said they are not authorized to switch rooms, but I could purchase a new room. I mentioned to a manager in the morning as well as she said she would get maintenance to look at it again. No apology was ever offered the 4 times I asked for help. No refund or even partial refund. I was so exhausted and so cold I ended up sleeping in my car overnight
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