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13 Nisan 2024
I really wanted to love this place, and perhaps we would have if it had been later in the season. When I found and booked this hotel, I was so excited for what I expected to be a lovely two nights in Chianti. While the location and the property itself were truly beautiful, we were unfortunately disappointed in the accommodations and level of service we received, so much so, that we left a day early. First, I would not recommend staying here before May 1st, as you are not allowed to use the in-room air conditioning, per Italian regulations. While this alone would not have been a dealbreaker for us, our in-room heater was running for the majority of our stay, making the room upwards of 85 degrees F. We were the only people staying on site, so we expected it to be relatively easy to get assistance, however, the staff was either unable to offer support or said they would help but then never followed through. Additionally, while the on site restaurant was delicious, the service was not great. Overall, we didnt hate our time here, however, if we were to plan this trip again, I would opt to just visit for the afternoon, rather than an overnight stay.
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