Mormoraia

We had a fantastic stay at Mormoraia! The property has the most stunning views of the Tuscany countryside. The rolling hills with vineyards, farms and olive trees just make it look so magical. The town of San Gimignano sits in the distance and makes a beautiful backdrop with its medieval towers. The staff were all amazing and went out of their way to accommodate our every need. Eugenio was so helpful and fun to be around. The rooms were decorated in a modern style with an old world feel. They were clean with comfortable beds. We enjoyed the breakfast buffet each morning with delicious pastries and croissants. They would even make made to order omelets. The lunch and dinners were great as well. We did a wine tour with Julia and she was lovely. She explained the history of the property and all the details about the wines made on site. We tasted 3 reds and 3 whites and had a yummy charcuterie to pair with the wines. So convenient with the winery on the property. We also enjoyed the gorgeous pool. It was so peaceful and relaxing on our sunny days. This property is an hour from Florence and a great location to visit Siena (30 minutes away)or 10 minutes into San Gimignano. The only thing we would change about our stay was we would have stayed longer had we known how amazing Mormoraia was! We highly recommend staying here. We will be back!

Perfectly romantic getaway. The service was impeccable, friendly and warm. The restaurant was everything you could ask for. Couples only - no kids, so if you’re looking a week away to reconnect, this is the place. The staff was gracious and the grounds and view were beyond words

Dear Hotel Management, I am writing to express my dissatisfaction with the recent stay my wife and I had at your establishment, which we chose for its advertised luxury and amenities, particularly the private hot bath. Upon arrival, we were informed by your staff that the hot bath was not operational and were instead directed to use the swimming pool. This was a significant disappointment as the hot bath was a primary reason for our selection of your hotel. To our dismay, we later discovered that the hot bath was, in fact, operational, contrary to the information provided by your staff. When we attempted to provide this feedback upon departure, we were met with disbelief and an unwarranted threat to involve law enforcement, rather than an apology or acknowledgment of the miscommunication. We believe that for the price paid, the level of service should match the quality of the facilities. Issues such as audible noise from adjacent rooms (toilets…), subpar breakfast offerings, and most importantly, the miscommunication regarding the hot bath facilities, fell short of our expectations for a luxury hotel experience. We hope this feedback is received as constructive, as our intention is to help you improve the service for future guests. We look forward to your acknowledgment of these concerns and an appropriate response.