Misafir Kullanıcı
31 Ocak 2023
Pros: +Convenient location +Very helpful reception staff +Lovely, clean, and spacious room with good amenities Cons: +Poor wifi. We complained about this and the staff tried their best to resolve this, but this took two days and the purpose of our trip was business. The poor wifi caused some distress. +Rude housekeeping staff. To be very clear, there are two housekeeping ladies. The younger one is very pleasant but the older one is very rude. The rude one came in at 10:30 on the day of our check out and told us to 'vamos' although check out time was 11:00. She has been consistently rude from day one, making us feel very uncomfortable. +The room lacks air conditioning. However, a fan was provided, which provided some relief. But, in a hot city like San Sebastian, the fan was certainly not enough to keep the room cool. We, therefore, found it somewhat difficult to sleep at night.
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