Best Western Aberavon Beach Hotel

We were well looked after. Food was enjoyable.

Undeclared refurb was in progress that wasn't advised when booking, so I was mis-sold and cheated out of my money. You would at least expect the rooms to have been dusted at some point in the last couple of months. Undergoing a refurb is no excuse for not dusting the dated rooms.

Smell of damp every where told us bacon would be late for breakfast as they had to go shopping! Would never consider staying here again. Bath was feeling like you could fall through it

Breakfast was nice but the hotel is deteriorated and understaffed. Funny smell on the carpet at the corridor. Pool was closed.

Having stayed before and had excellent meals, was disappointed to find only very basic bar meals now srved. Breakfast was also very poor, staff unhelpful. Spa now closed, which was the main attraction of this hotel. Would not recommend this hotel t anyone now, has really gone downhill since our last visit

Never stayed in such a poor building. Broken windows with filthy curtains blowing out on 3rd floor. Our room stank (damp or dirty carpets?). We wanted dog friendly and close to a beach. So we got that! Staff were friendly.

The building was very out dated. There was barely any water pressure in the showers. The whole premises had an old damp smell. Everything is very outdated. Our view was of a delapitated abandoned building through very dirty windows. The location was good, across the street from the beach. We would never stay there again. The staff was EXCELLENT!!

The swimming pool wasn’t operational for quite a long time but they still claim in their website that they one. You get a voucher to use the leisure centre across bit only allowed 45 mins and there are sing lessons there whilst we just want to relax. It was really disappointing. I would not recommend this hotel. It was suppose to be a nice holiday for me & my husband but it was a real failure.

Could not fault the staff, they were friendly, but the hotel is in need of some repairs and tlc, we were supposed to have a fan and hairdryer in room but had to ask front desk for both! Room unbearably hot with no fan! Shower is so slow and comes out in a dribble... Theres no power shower! The lift buttons are broken and lifts feel unsafe while in it! For the price paid it was definitely not worth £79.. Disappointed with hotel but the friendly staff made it bearable fir a night!