Melia Llana Beach Resort & Spa

We spent our honeymoon at the Melia llana beach resort & spa hotel in mid-October 2023. The time for vacation was perfect, because it was warm enough (approx. +30 degrees) and there were only few tourists at the beginning of the season. The price of our trip included the Level vip service and it was definitely worth all the money. However, we did not upgrade the hotel room to level. We stayed in a pool access room which was a great choice. It was wonderful to be able to swim in the pool first thing in the morning and it was convenient to swim at night in your own pool. The room was huge. It included a bathroom with a shower and a separate toilet, a living room with a sofa, table, TV and storage, and a bedroom with a large bed, desk and TV. There was also a table, chairs and two sunbeds outside on the terrace by the pool. In our opinion, the room was clean and in good condition. The internet connection worked almost flawlessly the entire trip. If the hotel had an evening show, there was some noise in the room, but it didn't last long and didn't disturb much. After reading these reviews, we were a little worried especially about the food, but our worries turned out to be pointless. The food was really good and the selection very rich. We had breakfast a few times at Casa Nostra, which was part of the level vip service. The breakfast was more à la carte style and you could only took a few things yourself from the small buffet. Each time the service was quite slow, even though there were not many customers. Some of the portions were really big and at first we ordered too much food because we didn't know how huge the size of the portions was. After a few times, we concluded that the buffet at the Mosaico restaurant, which belongs to all customers, is a better option for us for breakfast. There we could take the food ourselves and this also affected how long it took for breakfast and how much food we put on the plate. There was a huge selection, everyone will surely find something to eat there. From the a'la carte restaurants included in the price of the Level vip service, we tried Casa Nostra. However, we concluded that the selection of the Mosaico buffet was our preferred option in this case as well. The buffet had a different theme every night, e.g. Italian, Cape Verde night and Mexican. On the barbeque evening, the chef prepared delicious meats on a large grill on the terrace area of the restaurant. There was a lot of food and it was really good. I wonder if someone can't find something to eat from such a wide selection of foods. We also went to the Bikini Beach Club (on the beach) for Sunday brunch. It was included in the price of the level vip service. Brunch was really good. We chose two of the set menu options and the portions were huge. The food at the Pura Vida snack bar was also good. We also went to Asian bistro Nami's Tappanyaki dinner. It was a great experience. The dinner cost about 49 euros per person, drinks had to be bought sepa

Very good hotel for adults not suitable for children, great food, great staff, and good drinks, wifi is a little slow, and AC could do with improving for a better air in the room. MYS I lovely staff, the BBQ restaurant was lovely and so was the Italian restaurant will definitely recommend and will be coming back

The Level guests for 8 nights. Nice resort and comfortable room (private whirlpool, ocean view). The food is good. Absolutely above average all inclusive style. During our stay we had three different “a la carte” restaurants available and food selection (and quality) is excellent. The service provided needs improvement. There are plenty of misunderstandings and it did happen we had to chase them in order to have our room cleaned (twice in a row). All personnel works hard but it is clear how poor management is in charge or a resort that seeks improved customer service and in-house-management. The level lounge was sometimes not “up to the brand” but friendly employees always made up for any disruption. From our perspective a special thank you to Artur (from The Level lounge and bar) that took magnificent care of us since the very first moment. We shall stop and thank as well Sydney at guests Services and Mys at guest relations. Our experience at the resort would not have been the same without your PEOPLE. Lack of communication, unavailable food from the menu and challenges during our stay have been softened thanks to the great support and customer care of the team. I would recommend the stay at this resort even to my own mum, but I hope that by our next visit, the (really) improved management skills can be seen over the whole experience.