Alegria Florida Park

Tardamos más de una hora para hacer el check in, el comedor un poco lioso no es fácil encontrar una cucharilla, colas tremendas para sacar café, no costaría mucho poner otra maquina, los baños son con bañera, necesita un poco de arreglo, considero que no puede ser un 4 estrellas, con un 3 estaría más acorde

I consider my stay in this hotel (we returned on June 12, 2024) to be very successful. The first thing that caught my eye after entering the hotel (not to mention the very helpful staff at the reception) was cleanliness!! Secondly...food!! Very good and varied. I recommend buying All inclusive. A nice idea in the All inclusive formula is that drinks from outside the menu are 50% discount. All inclusive guests have a separate drinks menu, which are delicious, but if you want to drink something extra, you pay half the price, i.e. 5 euros. At this point, I would like to greet the bartender Sebastian!!!!!!. When it comes to entertainment, animator Sydney is the leader :-) ...no comment. Of course, very warm regards. We would like to thank everyone who contributed to making our stay successful.

The staff are unfriendly, and the rooms are not clean. The cooks handle raw chicken then touch the cooked food with the same gloves as they put it on your plate and the platters. The pool area smells of sewage and there are noisy diggers and drilling outside the rooms from 8am to 6pm. This holiday was a waste of money, couldn't wait to go home.

Hotel was clean but some staff quite abrupt. We were given room on top floor which was like an attic room and tiny. Asked to change but was told hotel was full and it wasn't possible. There was a poker series final taking place and everything was geared towards them. Lots of heavy smokers everywhere and the smell of cigarettes even came into our room via the air con I'm assuming and it stank. Was told a machine would be put in room to get rid of smell but it didn't. Pool was approx 2 degrees and almost impossible to use. Food ok but food times very busy. Not sure I would return as I felt like the English weren't liked by the staff. It was more aimed at French. None of advertised entertainment happened in day. All inclusive is from 11-11 so you have to pay for coffee etc before then.

I've stopped at some poor hotels but this is by far the worst one some staff was ok others so rude the food was the same everyday and was luke warm we went all inclusive and a section of the bar was cordoned off for us to use but not open till 11am and people paying got served beer from different pumps and you could see the difference ours lost the head within minutes and was served in a 1/3 of a pint glasses but the others paying had proper pint glasses and the head stayed on it till the last mouthful showing ours was watered down the waiting staff came round collecting empty glasses so I said could I have 2 beers they brought them from the paying peoples pumps and put them on the table with a bill so I showed him my inclusive bank and he took them away. We had to pay €7 for kettle hire. €10 each for the inclusive wristbands which you got back when they cut the band off at the end of the holiday we had no water in the hot tap and they did nothing about it.no English TV channels and they had taken the menu button out of the remote to stop you tuning it .when we booked it was a 4 * but after a few days found out they had been bought by another chain who's hotels are all 3* and yes you could tell and wasn't prepared to issue any kind of refund

Excellent food. Clean hotel in beautiful grounds. A chilled atmosphere and lovely surroundings, really well situated for transport, train and bus links right on the door step and a lovely meander into the town of Santa Susanna. The staff are all super friendly and really appreciate it when you try to speak the language. Breakfast was varied and well cooked. Excellent bread! Loads of selection. Will Definately come again! We went for a paella cooking class which was fantastic!

This is the second time we have stayed here. We love the location The staff are friendly and helpful. The hotel is clean and the pool area is well maintained. Without a doubt the star of the show is the food. The choice and quality of food that is provided is excellent. Compliments to the chefs! The only negative point I can think of is regarding the sun beds. Some of them are extremely uncomfortable and would benefit from being either refurbished or replaced.

On arrival a lovely gentleman served us then we got 2 our room omg I was so disappointed as we paid for a four star and it looks pretty down stairs but the room we got is no better than a two star , I new it was shaped oddly but that's putting it mildly its like a storage room up on the top floor turned into a double room. I went back down to reception asked for another room as that one was unacceptable. They didn't care , I told them I was not happy with this . I never write reviews but I feel I have to because its a disgrace and really don't want to stay here for two weeks and would not like anyone else to be dumped with this room . This hotel should be ashamed of themselves.

After reading some of the reviews, my sister and I were a little dubious about what kind of hotel we had booked, but right from the off, we were pleasantly surprised. The road that the 'front' of the hotel is situated on leaves a lot to be desired... Its a single lane road that is flanked by car parks and waste wheelie bins, with a lovely view of a supermarket, but please do not let that put you off this hotel! We arrived at about 1:30pm, and were checked in after about a 5 minute wait. I can't say that the lady on reception was overly friendly, but she was polite, efficient and we were able to go straight to our room. I cannot praise our room more :) We requested twin beds, and that's what we had. The position of our room, (262), was perfect and as you can see in one of the photos, we had an amazing view of the back of the hotel, where the pool and bar was situated. Although we could see the view perfectly well, our balcony was protected from prying eyes by the lovely palm trees, but the trees didn't affect the sun at all. The room and bathroom was spotlessly clean, with the shower powerful and the hairdryer great. We did have an issue at the beginning, when trying to programme the safe with our code, but after a quick visit to reception, a lovely maintenance man came to our room and fixed it in 60 seconds :) We were AI, so once we had dumped our cases and grabbed towels, we went to the buffet restaurant to have lunch. The food was what I would call 'standard AI' food - there was plenty to choose from, with lots of fish, shellfish, meat, salad and breads. I think that you would have to be incredibly fussy to not be full up at the end of meal times. The restaurant does get a bit busy during certain times, and being British and loving a queue, I did find the attitude of some of the other patrons quite difficult to deal with - there was alot of pushing in, reaching over, path hogging etc. But again, this is not a reflection on the hotel or the staff... The restaurant staff were ALWAYS on the go, clearing tables, replenishing food etc., they worked so hard! Next - the bar & barstaff! Absolutely 10/10! How that hotel makes any money on the AI drinks is beyond me - the cocktails were immense, very strong and very tasty. The barstaff are quick and efficient, and did have a giggle a couple of times when I took a sip of cocktail and shuddered, haha. The bar wait staff were incredible. On the go from morning until night, always with a massive smile on their faces, and not a complaint in sight. They interacted with the guests, (even laughing with some of the more rowdy or intoxicated ones, haha), cleaning tables, and serving the 'paid' cocktails and drinks - they were such hard workers! The evening entertainment was good, not fantastic, but we were quite happy listening to the singers that were laid on. There was no daytime entertainment, which was advertised, but I don't think that bothered us too much as we were quite happy to sit by the pool