Alunia Incognito Suites - Adults Only

Don't you dare approach the ALUNIA Incognito Suites hotel. At first the room looked nice and cozy but it's all for appearances. The first day we arrived at the hotel there was a terrible smell of sewage coming out of the sink, a nauseating and unbearable smell. We tried to talk to the reception and each time we were given answers that didn't solve anything like: "Open a window", we decided to try to focus on the good and go out for a bit but when we returned to the hotel the smell got worse. In addition, we discovered that ants were coming out of the wall in the bathroom. Another problem that came up is that suddenly hot water stopped coming out in the shower. In this case too they said it would be resolved within fifteen minutes and of course nothing was resolved, when we asked again they said another half hour, finally our day only started at 3pm! In this case, the representative answered us, "Now it's summer, take a quick shower with cold water." We felt that there was no desire to really help us and a sense of disdain from the clerk who claims to be the manager of the place! This thing created a lot of stress and hard feelings during the trip and I don't want anyone else to experience that! The rooms here are relatively expensive and the heartache is great, So listen to me and find yourself another hotel and don't you dare go near this one.