Holiday Inn Resort Sanya Bay

From the doormen to the attendants beside the Pool, every staff in this hotel displayed very high professional standard alongside being nice and friendly. The service was world class. The facilities and rooms were super amazing, beautiful pools, facilities and play grounds for kids. Customer care was also awesome, We even got a birthday cake + four amazing staff singing “ Happy Birthday” This hotel made my holidays a very wonderful experience and I would recommend this hotel to anyone looking to relax and chill in Sanya.

Loved our few nights here. Breakfast was great, staff lovely and pool amazing even had a soft play for the kids too which is always great

This hotel was fantastic and exceeded expectations. We were traveling with our young daughter and 10 month old baby and stayed in the family room. It was spacious and the ocean and pool view was magnificent. There were children’s activities daily. She really enjoyed the pool foam party and water balloon fight. Breakfast was delicious and there was never a wait for a table, even during high season. There was easy access to the beach, located directly in front. The only downside was the lack of beach chairs, but it didn’t really matter. Overall, everything was great.

My third time staying at this hotel and it just gets better and better Angela added my WeChat and shared so much helpful information with me. Helped me to book a trip to the outlet mall and many other things. She was an absolute superstar Wesley is the sweetest. Very fun to talk with and so helpful. He gave us lots of information and told us about new areas of the hotel. Since my last visit the hotel has opened an adults game are with billiards , VR , darts and more. They even have a Starbucks inside. Hotel is placed perfectly on the beach and we quite often had the beach to ourselves. Breakfast was great and whole experience was fantastic. Another hotel update is a free photography service. You can book a time and take photos and receive 10digital photos for free . I’m honestly amazed this hotel is a holiday inn as it’s absolute paradise with amazing staff 🥰

Thank you, Holiday Inn Resort Sanya Bay and Bailey. After a wonderful stay over the weekend, I accidentally left my watch in our room after check-out. When I realized this on our way back home, my wife immediately messaged Bailey to ask her if they could search our room to find the watch. After finding it and letting us know, they insisted on sending the watch back to us at their own expense. They paid for the SF Express, and after a day, I received my watch along with a few goodies they added. Excellent service.

Bailey is the best server in holiday resort. Because of her services, I and my family were able to relax in best condition. Thanks to your service Bailey! See you again

The hotel has a very good location and the room are really spacious and well prepared. It was very clean and everyday they came and clean the room deeply. A unique experience with a warm welcome and a very nice and wonderful service from Ian Lan! (Speaking english), he helps us everyday and arrange everything for us. Any questions, he can answer. And he also anticipates our needs which more than perfect! One improvement that the hotel should do is to improve the offer for lunch and dinner. A little bit more possibilities will be great. (We are also in china and lot of possibilities around for deliveries anyway)

Everything was awesome like location, cleanliness, and services. It is a bit difficult to find employees who can speak English, but they tried to communicate using translator. Thanks! I had good memory in Sanya thanks to Holiday Inn

Family of 10, including my newborn baby we stayed 11 days in this beautiful place with everything up to the standards. We chose this place because we didn’t wanted any surprises and as expected everything was perfect. Special thanks for Hana, take care of our all requests. Full program for kids all day long and everyday.