We booked this hotel for an overnight stay on a roadtrip to Vermont. While checking in we realized that the town was experiencing a power outage. I completely that a power outage is something out of their control but having zero access to lighting, food, vending machines, ice, and heat in 19 degree weather with 2 children was not a pleasant experience. We had to be guided to our room by a hotel employee by flashlight and navigate our room via phone flashlight until early into the morning hours. The hotel was unwilling to accommodate any type of compensation refund or even offer a free breakfast. Overall extremely displeased.
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