We got the second last room available and when observed, the protective latch for the inside door was broken off (it was a room on the main level that had an outside door and inside door). There was an additional mystery door that was unable to be secured which led to another mystery door. Then when requested to switch to the other available room, the toilet seat had a dirty burn mark and other black marks on it, there was staining and unfinished repairs in various parts of the bathroom walls, and there was staining on a couple pillows and the curtain. The customer service is fantastic and the first time we stayed a few weeks ago there were none of these issues.
Çevir