Holiday Inn Express & Suites Ashtabula-Geneva

Room had a weird smell and bathroom wasn’t clean. Not terrible for an off the highway stop but wouldn’t do it again

We came up to see quiet riot and stayed here. Building and rooms were neat and clean. Most comfortable bed ive ever slept in!

This is a tough property to rate. The area around the exit is basically a way station with hotels and truck stops. So this is not a place to stay for leisure unless you have business in the area. But it's a great place to rest off I-90. It's clean, safe, and the truck stops make it super easy to fuel up and keep travelling. It was also quieter than I expected, given how close it is to I-90.

Wow! Several family members traveled to Ashtabula n stayed in this hotel for 4 nights, that was convenient to our emergency travel needs. Hotel is conveniently located near restaurants, gas station, stores and to highway. Rooms where Very clean and spacious, Decorated with modern design. All rooms had a refrigerator and microwave. Breakfast was great, with plenty of options for your tasting and likes. Had a great pool. Staff was outstanding! Helped us in many ways.

Thr stay was ok .what we didn’t like was we were on the first floor and people were coming pass our door to breakfast talk loud and wake us up at 6:30 am

The gentleman that check Ed us in was very rude and we didn't get what we reserved. My daughter that had scoliosis really bad had to sleep on the floor and I was up all night because she was complaining about her back hurting and my son also had to sleep on the floor not very happy at all.

Hotel was clean enough but front desk staff was less than professional

Exterior of the property was not well maintained and trees, grass, and bushes were overgrown covering walkways. Inside the property though, it was clean and well kept. Disappointed no bath tub in the room and was just a shower. At check in, the guy at the desk did not seem to be happy or interested in his job and lacked the friendliness that usually accompanies check in. Most dining options were at least 15 miles away and nothing near the hotel within walking distance other than a dennys across the street.

smoke alarm activating when talking a shower. complained as to why, asked are you smoking, and shower vent exhaust should be turned on. Neither of us are smokers and yes, exhaust fan was activated when using the shower. So inconvenient and annoying did not use shower next day, very disappointed in this management at this motel