Misafir Kullanıcı
9 Şubat 2023
We rented the “penthouse” for a week stay. While the location is amazing, that’s about all this place has going for it. The room we booked was suppose To have a full kitchen, but besides a fridge and stove, we had 2 mason jars for cups and 1 bowl. Bedding is limited, and had to ask for extra blankets, and was able to be given 1 extra. we had to purchase a blanket at a vendor. The large, beautiful patio seen in the photos is a common area, available for all guests to use, but our room was located upstairs, so no privacy at all. halfway through our stay, we were told we were not allowed visitors at all as per hotel policy, which we were never made aware of. Still unable to find any information on hotel guests having visitors. The day staff can speak English well, but if your checking in anytime after 6, be prepared to use a translator if your Spanish is weak, as she spoke no English. We had to wait an hour before anyone arrived to check us in initially, which after a 8 hour trip, waiting another hour just to be let into a room was not a great start. House keeping was great, and the location is top notch, but the price per night is not a great reflection on the services or amenities stated. We were told breakfast was included in our stay, but the restaurant is 2 blocks from the hotel, and was finally told that on our last day. On arrival, we were told to go to patio A1 for breakfast…..
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