Trinity Guest House

I haven't received the email with the key code yet. When I managed to reach the responsible person, they sounded frustrated on the phone, as if it was my fault they hadn't fulfilled their responsibilities properly The advertisement was ambiguous, and I wasn't aware that the bathroom was separate. Additionally, the room wasn't clean, and the towels provided were dirty, so I had to get my own. The heating wasn't functioning, and it was uncomfortably cold. I had to sleep with a hoodie, but I was still cold.

Lee seemed nice that owned or run it but we never meet him just talked on the phone and was willing to let us stay a few hours over check out time for free which was nice of him But the shower head was really dirty it was that bad the water only come out of half of it the hole bathroom wasnt that cleane too and there was half of loo roll oh and not hot water it did warm up for about 10 minutes so we didnt shower all weekend just washed in the sink cos that had hat water The bedroom when you walked in looked ok but not worth the money as its dated and there was a bigs water or damp patch on the ceiling it was a a lot of money for what it is

Value for money, in these days of ever increasing costs (particularly hotel stays, whilst working away from home) was great. I’ve paid similar prices and regretted it. This place was perfect. Love the self check-in too. Many thanks.

After driving for five hours to get to this Guest House I was unable to gain entry after ringing the bell several times and phoning the two numbers on the email. I did not have a key code to enter because it had not been sent to me in advance. Eventually a resident from upstairs came down and said he would try to contact the owner. (Two days later I discovered that the owner was on a plane to Spain the time of my arrival and did not seem to care that I had been unable to get into the Guest House). While I was waiting for this resident to return, two female neighbours came over the road to speak to me separately. Both told me not to stay there because that had been incidents of domestic violence twice recently, and police had been called. They advised me that as a single female it was not safe for me to stay there. I left and went to find another guest house. There is a really nice friendly warm and welcoming Starfish café on the ground floor, which has no connection to the business on the floors above. The Starfish cafe owners are really sick of people coming down to complain that there are no clean sheets or that there is not enough toilet paper when it is not their problem and they have no connection to the business above. I can recommend the cafe. It would seem that this is a contractors’ residence where Workmen with vans stay overnight when working in the area. I entered with a workman (two days later) and saw his basic single room which was clean and had clean sheets and limited facilities. He also had difficulty gaining entry. No food is provided on the premises, but is available downstairs at the separate Starfish business and elsewhere locally.

I had a lovely Stay here, Up on the Top Floor. Very private room with entrance Hallway and Ensuite. Very close to the Train Station, I used it as a Base for lot's of Day's Out. Friendly Staff and Clean Room's

Started very bad - big mix up as there was NO key in my little keysafe, and the man on phone even thought I'd took it out myself!!! A 30 min wait was then had, hanging around for another man to bring the key. A farce which could have been avoided!!! But when he arrived, he was great and sorted me out asap. BUT once I was in my room, I was satisfied. Man had come from miles away - respect! Room was big and large, comfy bed. But room smelled of smoke. Not good. No teabags in the room either and no milk. Coffee cream was around a year old? The little things count!!! And such a simple thing to fix too... Finally, great shower but shower head needs a good clean. Another simple thing to fix. However, for the cost of this hotel, I was pleased. Cafe next door lovely too. A map to find car park is needed. Almost impossible to find on your own!!! Here is my benchmark - would I stay again? The answer is YES... as despite the above i was very happy with my room, cost and service!

Not too bad apart from ,Outdated decor, one plug socket in whole room , tv not working, out of date milk sachets, tea mug and spoon not washed or changed during 2 night stay, noisy inconsiderate guest shouting in next room and leaving extractor fan on in bathroom humming really loudly , had to pull bed to opposite wall to get any sleep, fire doors with really over strong springs that slammed everywhere anyone went and a guest who arrived after long flight in the evening was left to sleep in the lobby by the manager , but location was quiet and near sea front so that was one good point ?

No heating in the bedroom, the carpet hasn’t been vacuumed, hot tap broken.

Very disappointed at the lack of contact from this place. No one to check us in. Had to rely on a neighbour to help us find where to get our keys. Which was from a shack on a street. Where we were handed a bag of ‘breakfast’ which included a can of tango! Contacted the owner with no response. Wanting a full refund.