Misafir Kullanıcı
10 Ekim 2023
Hotel Apollon. Reasons we would not go again: The transportation from Naples airport to the Hotel location via bus and ferry was very chaotic. Communication was very poor. Be aware you have to leave your suitcase unattended whilst waiting for, and on the ferry. When arriving at Ischia you get off the ferry then onto a minibus that drops off holidaymakers at their destinations, and then the Apollon, the last resort. You will get dropped off at a garage and then have to do a hilly 15-minute walk (depending on your mobility) to the Hotel, which you have to find yourself, or you can get a golf buggy, but this is at a cost and they are not very safe, particularly if sat on the back! There was no Tui rep at the Hotel, you leave the rep at the ferry, It would have been hugely helpful at the beginning of the holiday to have someone explain where local amenities are when you are at the Hotel, how to get to certain areas or any other inquiries or concerns you have. There was no communication or information at the Hotel. We saw a rep from another European travel company, just not Tui. We found some rude and unhelpful staff at the Hotel, especially when we arrived (and in the restaurant later on), we had to hang around waiting, after a very long journey to get into our room. Steep access to our room which in some areas was unlit when dark, which resulted in a sprained ankle for my elderly Mother. The night before leaving we had to take our suitcases down steep steps, to the reception and leave them overnight, this meant we had little of our personal belongings and clothing in the morning before setting off on the long journey home, which was very inconvenient. We found out in the morning this was so they could take your suitcase and leave it in a garage overnight, to be picked up by the coach to the ferry in the morning. There was obviously no staff to do this in the morning. The room and view were lovely but that’s all my positives. I have been to mainland Italy numerous times, and even got married in Italy, but would not go there again!
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