Swanley

We were attending a friends party. The hotel was perfect and room was expected. Staff were friendly and helpful

After reading previous reviews, I was a bit sceptical about staying here but I needn't have been. Hotel staff very friendly and helpful on arrival. Check-in was easy and they explained the car park check-in to avoid charges which meant parking was free. The room and bathroom was clean and tidy, the bed comfortable and additional pillows were available. Tea & Coffee making facilities, with a stand in reception for topping up if ran out of any. Had a late afternoon dinner in the Beefeater attached and breakfast the following day, and the food and service on both occasions was excellent. Great value for money and good stay.

Room was clean, staff helpful and friendly, parking very convenient, handy to have the restaurant attached to the hotel. The only negative was that it was difficult to warm up the room af ir was quite cold at times, the heater wasn't very effective.

due to issues with restaurant water supply no food or drinks available on night of stay or day after, wifi was terrible also at this hotel

Stayed here for one night, it was quiet and the bed was comfortable. Very clean, decor was a bit run down

Room looking very tired and needed refreshment, towels thin, noise from upstairs occupant simply walking around. I have stayed at hotel 4 or 5 times before and I was disappointed that the standard is slipping

I stay here regularly for work and never have an issues. Standard for premier inn but the staff were great and very helpful. No issues with parking. I’ve been staying for a week and it’s a long wait to be served for breakfast and depends on the chef but one of the chefs was fantastic.

Quite a dated hotel, definitely needs an overhaul. The staff at reception were lacking somewhat, no one was there when I checked in, when I checked out there was no communication whatsoever. I like to stay at different PI's which is just as well cos I wouldn't return to this one

Consistency - with Premier Inn you always get 100% cleanliness, spacious room and coffee making facilities. This trip was no exception and the hotel was well located, very quiet and bed was extremely comfortable giving a great nights sleep