avril m
2 Ağustos 2024
The Mercer hotel is stunning!! A definite 5 star experience, not to be missed if visiting Sevilla. It is a small boutique hotel with 11 rooms, a bar, massive Lounge area ( beautifully decorated and curated), a dining room, an area to work/ read etc and a beautiful rooftop with a pool. The room was a great size with a king sized bed. 10/10 for comfort and sleep. The bathroom & shower were super clean with a large walk in shower. Complimentary fridge, turn down service etc. The service at Mercer is impeccable in every way. Reception staff were incredibly knowledgeable, helpful and smiley. A very special mention goes to Pablo - the head concierge. He is an absolute star ⭐️ The best service we have had from any staff member in all the hotels we have stayed in. His English was perfect. He gave us daily directions, suggestions, booked tickets, tours, transportation and restaurants for us. He kept us updated daily. He is so welcoming & kind. He will make your holiday & is a huge asset to Mercer hotels. We will definitely return! P.s very central to everything within walking distance.
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