We enjoyed our stay at this new & sparkling clean hotel, good sound proof, we didn’t hear any noise even though our room was facing the railway track with open views. In the room there’s clothes washing & dryer machine, big fridge with complimentary soft drinks. Next to the hotel within one to few minutes walk, there’re some good local restaurants, Mc Donald, convenient store, Costco & train station. There’s free scheduled shuttle bus from hotel to Disneyland, the bus driver was very friendly, helpful & informative. Taking the train was convenient & cheap too. Service was exceptionally excellent from G hotel staff especially Luke. A few days prior to our arrival, we contacted the hotel through Trip & lucky to get Luke on the line to let him know our request with another booking for room next to each other as our 2 booking arrival time was on different time & date. We were impressed by Luke’s efficiency & great help, he took initiative to double checked with us with WeChat, reconfirmed our booking date & arrival time, updated us when he had assisted us in arranging & prepared our 2 rooms on the same floor & nearby each other.
We didn’t request to check in upon our early morning arrival, we were delightfully surprised, highly appreciated & greatly thankful to Luke whom without being asked, he helped checked us in immediately & early when he saw I was traveling with my elderly mother on wheelchair, he accompanied us & assisted to bring our luggages up to the room. Thank you very much Luke for your bespoke hospitality & seamless service straight from the heart. We are grateful & thankful for your kindness & hospitality.
Çevir