Misafir Kullanıcı
6 Aralık 2024
We stayed two nights at this hotel. We are a family with two young sons.
The hotel has the best service staff ever. Doris was very observant. My elder son dropped his Chou Chou at the hotel lobby and we didn’t even realised. But Doris noticed and remembered that the Chou Chou belonged to my son and returned the Chou Chou to us at night when we returned to the hotel. Doris also played with my sons and even helped my elder son wipe his face while I was busy with the check in process. On our last night, Doris even delivered two soft toys to our room for my sons as a gift.
As for hotel breakfast, Bella served us on the first day and she was very attentive. When I was carrying my younger son to get food, she offered to help me get the food and carry the plate back to my table.
Overall, their service staff are amazing! They are all very attentive, professional, kind to kids, and always ready to help when you are struggling with younger kids.
Really recommend that you stay at this hotel for families!
The location is also superb. It is just opposite of the newly opened 耀雪冰雪世界 and 5 mins walk to the 海昌海洋公园!
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