Adawiyah Binte Ismail
17 Ekim 2024
Communicated with the hotel through WeChat one day priror to our arrival to request assistance with pick-up from the railway station. The manager came to help us with our luggages and even waited patiently for us to takeaway some lunch back to the hotel. We were grateful that the room was ready upon our arrival which was 1 hour earlier than the normal check in time. All the staff were very welcoming and approachable whenever we needed clarifications. After settling us into the room, they sent an afternoon tea break which consist of a local snacks and a warm dessert soup, something we truly needed as we were nursing a flu and slight altitude sickness. We spent the afternoon recuperating in the room thanks to the oxygen diffuser and heated bed/floors and only headed out at night to go to Dukezong which was within walking distance. When we asked the staff if they could store our luggages after check out the next day while we continue to explore napahai before our late evening flight, they even kindly offered to let us wash up upon our return. However after some thoughts, we decided to extend our booking for one more day so that we could enjoy the room amenities before our flight and we certainly did not regret it. Drop off to the airport was also provided free of charge!
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