Shenyang Central Hotel (Forbidden City Middle Street Subway Station)

Central hotel that’s near to central boulevard, heart of the city, making it convenient for all sorts of activities and sights. Hotel lobby is located at level 26 with rooms located from level 20-25. Shared amongst other hotels that’s located in the same building.

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The location was good, but the front desk was in the 26th floor, that was inconvenient. Apart from that the hotel was clean and the staff, although not speaking English, was really friendly and nice to us. Overall it was a pleasant experience.

What a "smart" hotel (referring to using smart technology) ... for example, I could easily charge my iPhone by placing my smartphone on the bedside table. The hotel is also very spacious with a huge TV plasma screen for pleasant viewing. Great location too cos it is within walking distance to Shenyang Middle Street (pedestrian mall) as well as nearby attractions such as Shenyang Imperial Palace (Gu Gong). Although the hotel claims all the towels are cleanly washed and sealed in sanitized bags, I have found a strain of hair in one of the sealed bags. That was disgusting! On a positive note, I had a pleasant stay at the Shenyang Central Hotel (even though for just one night).

The hotel is located near Zhongjie Pedestrian Street, which is very close to the Palace Museum. The room is relatively large, clean and tidy, and the front desk service is good. I will come here again next time. I recommend a rich breakfast.

The room was nice however overall this hotel was below our expectations in a few ways, given the price paid. 1) The check in process took 15 minutes and was quite frustrating with repeated questions. We are foreigners (but speak Chinese), so our passports had to be registered, however the steps could have all been done by taking a photo of our passport rather than us standing there after a long journey. It would also be better if they could have just asked us to sit down to wait, or told us approximately how long this process would take. 2) There are only two slow lifts servicing the entire building, with the amenities and reception floor on level 26, which is on a separate floor to all of the guest rooms. During peak times we waited a long time for lifts. 3) There are not enough laundry machines (only 2 washers and dryers) and we had to wait every time. 4) The gym is too basic. No weights, mats or aircon. 5) the daily housekeeping is not comprehensive. We were out of tissue paper for 4 out of the 5 days we stayed, and the rubbish was not always cleared.