Greentree Eastern Hotel Shenzhen Futian Huaqiang North Branch

The hotel was super clean, we had a little issue with the room we were given at first (there was a heavy smoking smell, and I’m asthmatic, the hotel assured us that they have a strict non smoking policy but the guest before us might have done so without their knowledge or was just the guest after scent and they would handle it) and the hotel staff were very courteous and resolved it by giving us a new room. They even follow-up with me at check out. The new room was clean and bright. We didn’t hear much outside noise. They will provide ear plugs in the lobby if you need it. We ordered delivery and a lovely robot will deliver to your door. The staff and hotel were amazing. Although it’s not super close to transit. It’s about 8-10 mins away. You can call a taxi around it’s simple enough if you’re having issues finding the hotel. Just outside the hotel there is so many food options, we notice at check out it’s actually on a major food alley. Definitely recommend and will explore further next time.

I highly recommend this hotel. Check in and out was smooth and the receptionist is friendly and helpful. The hotel switch comes with universal adapter and USB port. Smart home system is also installed at each room and you may verbally command to switch on lights etc!

Exceptional, above and beyond expectation from the two lady receptionist Miss Qin and Miss Liu. Always greeted with a smile and makes you feel like coming home from a long day of sightseeing or shopping in Shenzhen. The ladies were very helpful in answering all my questions. Would also like to mention that one of the male receptionist spoke cantonese and very polite and helpful. I stayed on the 8th Floor for almost two weeks, so I want thank the housekeeping lady for cleaning my messy room everyday. Again, excellent performance and always greeted everyday with a smile. Overall, good value for money. A short walk to the metro station that links you to the whole of Shenzhen. You will love this hotel if you are a foodie as there is the food street across the road with cuisines from all parts of China. The streets comes alive with tables out (tai pai dong style) and beer too. One recommendation for the hotel is to add a Guangzhou CCTV for Cantonese guests. Overall, I would strongly recommend this hotel to travellers.

Booked the largest suite on the top floor, which was impeccably clean and furnished with all the amenities. The views from the balconies, especially at night were beautiful. Looking forward to our next visit!

The room I selected contained lots of AI devices like XiaoDu which could detect my voice and play music and the curtain was automatic. The toilet also high class.

Nice and clean, staff helpful. Located at Main Street, lots restaurants can be choose at night time. Far away from subway stations, need takes fifteen minutes to there .

Great hotel, very convenient location and very well maintained.

Hotel is new and clean , comfy with a lot of eateries around ,

Very modern with Smart home appliances