Montigo Resorts Somerset at Charlton House
1 gece
Odalar ve Misafirler
1 oda, 2 Yetişkin, 0 Çocuk
Shepton Mallet İçindeki Tüm Konaklama Yerleri
Montigo Resorts Somerset at Charlton House
Aile yanında konaklama
2023 yılında açıldı
Charlton Rd, Shepton Mallet BA4 4PR, UK, BA4 4PR Shepton Mallet, Birleşik Krallık
Haritada göster
Shepton Mallet bölgesindeki Montigo Resorts, Somerset misafirlere tarihi bölgede, Kilver Court ve Royal Bath and West Showground tarım, hayvancılık ve ticaret fuarı 5 dakika sürüş mesafesinde konaklama fırsatı sunuyor. Bu spa otel Longleat Safari ve Macera Parkı ile 15,2 mi (24,4 km) ve Cheddar Boğazı ile 15,9 mi (25,7 km) mesafede.Daha Fazla Göster
Fiyatları Eşleştiriyoruz
4/5Çok İyi·Temizlik: 4.0
78 Yorumun Tümü
Olanaklar
Park Yeri24 saat resepsiyon
Tüm Olanaklar
Çevre
Havalimanı: Bristol Airport
(34,1 km)
Tren: Castle Cary Railway Station
(10,7 km)
Tren: Frome Railway Station
(18,0 km)
Harita
Odalar
Misafir Yorumları
Politikalar
Hizmetler ve Olanaklar
6
Family Room
1 Double bed and 1 Single bed
Non-smoking
Air conditioning
Müsaitlik Durumunu Kontrol Et
5
Classic Double Room
1 Double bed
Non-smoking
Air conditioning
Müsaitlik Durumunu Kontrol Et
4
Junior Suite
1 King bed
Non-smoking
Air conditioning
Müsaitlik Durumunu Kontrol Et
16
Superior Double Room
1 Double bed
Non-smoking
Air conditioning
Müsaitlik Durumunu Kontrol Et
4
Standard Room
1 Double bed
Non-smoking
Air conditioning
Müsaitlik Durumunu Kontrol Et
19
Deluxe Double Room
1 Double bed
Non-smoking
Air conditioning
Müsaitlik Durumunu Kontrol Et
1
Classic Twin Room
2 Single bed or 1 Double bed
Non-smoking
Air conditioning
Müsaitlik Durumunu Kontrol Et
Oda Türlerini Gizle
Misafir Yorumları
4/5
Çok İyi
78 yorum
Doğrulanan Yorumlar- Temizlik4
- Olanaklar4
- Konum4
- Hizmet4
Shepton Mallet içindeki benzer konaklama yerlerin ortalaması
PklmAzs
1 Eylül 2024
We arrived only to find the junior suite we had booked was not available…we were first offered a suite near reception , but shower was over a jacuzzi which l could not step over …so we were then offered the only room left the wooden garden lodge. When we went inside it was not only dark and dismal but damp…thee w as a discarded waste pipe the hand basin. The guest relations manager apologised for everything and offered us free dinner which then turned out to be a glass of champagne for my wife once he found out we had dinner included. We had to put on the heating in the unwelcoming garden lodge to try and get some warmth in the building and the dampness off. We couldn’t sit outside as the table had moss growing over it and the plant next to the door was dead..it was such a sorrowful sight! We kept asking ourselves what on Earth we were doing in such a dreadful place. The patio was dirty and uncared for and the general look of the look f the hotel was tired and uncared for. Dinner in the conservatory was fine and the staff friendly enough. When we cam to check out we were charged the full amount for a junior suite…outrageous! When l complained l was just told to write in to the general manager. Overall a terrible experience .
Çevir
barrywO3213BO
27 Ağustos 2024
Long weekend retreat made special by excellent customer service from all staff, especially Luke. Breakfasts were great, Sauna was great. Didn't have dinners but I guess they would be just as good. Will definitely pick this spot again. Thanks.
Çevir
Misafir Kullanıcı
14 Ekim 2024
This visit to Charlton house was a 15 year anniversary gift for my wife so no expense was spared for a luxury 1 night stay for us both. We arrived on time to have our 1 hour massage treatments which were really good. Unfortunately it went downhill from there, the light lunches we had were not what we ordered, which wasn’t a massive problem. But when we checked into our room an hour later we discovered there were no curtains on the two windows, one window overlooked the restaurant. Hugely overpriced cocktails in the afternoon followed by a mediocre, so say rosette 2 course meal, definitely don’t order the monkfish tail starter as you get the smallest half finger size piece of monkfish, main course’s were ok but both of us were still hungry afterwards so ordered the £15 cheese board which still wasn’t sufficient for what we had paid. Anyway, after paying £550 for a 1 night stay, I felt a little ripped off and am sure there’s plenty of better hotel/spa’s which will give you much better value.
Çevir
I6995ZUchristineg
30 Eylül 2024
Booked a one night D B &B with a spa treatment and spa access included. However, upon arrival we were advised that the swimming pool and Jacuzzi were cold as they had both suffered with technical issues. Apparently we'd been contacted at noon on a home phone, but as we were traveling, we had not been made aware. The young reception staff seemed to think that we would be happy with the offer of £20 per person compensation instead of being able to enjoy all the spa facilities, with a second option for a full refund and go elsewhere! Thankfully a more senior employee (the wedding planner) was able to intervene and offer a better amount of compensation with room upgrade which due to our very long car journey we accepted. However, the dining room is very uninspiring (as was the mediocre food) in comparison to the other well staged lounges, common areas and our bedroom suite which was vast. Upon reviewing the dinner bill we'd been overcharged by £13 for the wine, which we had to get refunded. At breakfast the sourdough toast was limp and soggy and English muffin uncooked/chewy and had to be sent back to the kitchen as inedible. Our room had no milk for tea/coffee which we only discovered after retiring. The spa treatments were good but overall the total experience disappointing and I won't be returning .
Çevir
Alan H
21 Eylül 2024
An absolutely wonderful stay here this week. My husband and I were on a little mini honeymoon and drove two hours from North Devon and it was worth the journey. We originally had a beautiful room with a four poster bed, a stand alone bath and our own private little courtyard overlooking the main garden. Unfortunately the walk in shower was broken and filled the bathroom up with water so they moved us to a room with our own private garden and our own hot tub. I preferred the first room, we can’t have everything and sh*t happens. The girl on reception was fantastic at sorting our situation out and couldn’t have been lovelier. I can’t remember her name but she had long dark hair, was in her mid 20’s and very pretty. Breakfast was delicious and had an added element of excitement as we were joined by A-list actress Ruth Wilson. She was left alone to enjoy her coffee and oats and to read her book but it was nice to see an A-lister among us just chilling and not be bothered, albeit with a couple lingered glances and google searches to show their unaware husbands who they were dining with. The spa was awesome and so peaceful and not too busy. We can’t wait to come back. Maybe for a winter break….
Çevir
christinesE9302OO
19 Eylül 2024
Shabby, grubby and in need of some love. Food a massive disappointment and overpriced. Potential to be stunning. Inedible breakfast and hugely disappointing dinner. Cardboard meringue, stale pastries, something that passed for a sausage. Curry could best be described as boiled chicken with a bit of spicy water.
Çevir
Misafir Kullanıcı
16 Eylül 2024
The most beautiful stay for our first year wedding anniversary. Stunning room with private terrace and a bath tub with a perfect view. Highly recommend! We will be back! We didn’t use the spa but intend too next time. Staff really friendly and helpful. Thankyou for a great stay!
Çevir
Misafir Kullanıcı
15 Eylül 2024
This review is after a spa day we booked with lunch. This review is only for the hotel as the spa in itself was fab. When you work in hospitality that is what you expect. Hospitable service. With a 'can do' attitude rather than the service here which was 'can't be bothered.' Upon entrance we were not very well welcomed. The service in the restaurant was non existent and the food was about edible. There were multiple staff but overall they all were lacking and it was shocking when asking a question to the supervisors they didn't acknowledge us or reluctantly answered our questions. No effort at all.
Çevir
Misafir Kullanıcı
8 Eylül 2024
I purchased an afternoon tea voucher for my parents as a Christmas gift. On arrival, they were left waiting a long time before a young man spoke to them. My Mum said they had a booking for afternoon tea and showed him the voucher and the man said to her ‘I have never seen one of these before in my life’. He then said he would have to speak to the chef. He came back and said to my Mum ‘ok the chef will do it but we’re not doing if for anyone else’ After these ludicrous comments, my parents were then seated to ‘enjoy’ their afternoon tea. The service wasn’t great, they didn’t feel very looked after and ordering a pot of tea seemed to be a big ask. My parents came to Charlton House that day looking forward to a lovely afternoon tea in nice surroundings with friendly service. What they got was quite different. They felt like a complete inconvenience to the staff who were not attentive in any way. We are local to the area and have enjoyed many nice events at Charlton House over the years and quite frankly i’m disgusted and disappointed that my parents were treated this way.
Çevir
Konaklama Yerinin Politikaları
Giriş ve Çıkış Saatleri
Giriş: 15:00–22:00
Çıkış saati: 11:00–11:30
Resepsiyonun çalışma saatleri: 7/24
Çocuklara İlişkin Politikalar
Bu otelde çocuklar odaların bazılarında konaklayabilir.
Mevcut yatakları kullanacak çocuklar için ek ücretler alınabilir. Daha doğru bir fiyat görmek için çocuk sayısını ekleyin.
Beşikler ve Ekstra Yataklar
Hiçbir oda türünde odaya beşik eklenemez. Ekstra yatak politikaları oda türüne göre değişiklik gösterir. Lütfen ilgili oda türünün politikasını inceleyin.
Kahvaltı
TürWestern,Continental,Full English/Irish,Gluten-free,Vegan,Vejetaryen
| Yaş | Ücret |
|---|---|
Yetişkin | Otelle iletişime geçin |
Ekstra kahvaltı ücretleri toplam tutara dahil değildir ve konaklama yerinde ödenmelidir.
Daha Fazla Göster
Konaklama Yeri Açıklaması
- Açılış tarihi:2023
- Oda sayısı:28
Shepton Mallet bölgesindeki Montigo Resorts, Somerset misafirlere tarihi bölgede, Kilver Court ve Royal Bath and West Showground tarım, hayvancılık ve ticaret fuarı 5 dakika sürüş mesafesinde konaklama fırsatı sunuyor. Bu spa otel Longleat Safari ve Macera Parkı ile 15,2 mi (24,4 km) ve Cheddar Boğazı ile 15,9 mi (25,7 km) mesafede.
Spada misafirlerimize masaj, vücut bakımı ve yüz bakımı hizmeti sunulmaktadır. Sağlık kulübü, spa küveti ve sauna gibi dinlenme olanaklarından yararlanabilirsiniz. Bu otelde ayrıca ücretsiz kablosuz İnternet, düğün organizasyonu hizmeti ve resepsiyon salonu sunulmaktadır.
Otelin restoran misafirlere içecek servisi yapılan bar/oturma salonu ile dikkat çekiyor. Ayrıca 24 saat oda servisi imkanı mevcut. Kontinental kahvaltı servisi hafta içi 7 ve 09.30, hafta sonu 8 ve 10.30 arasında ücretli olarak yapılmaktadır.
Misafirler için ofis, lobide ücretsiz gazete servisi ve 24 saat açık resepsiyon mevcuttur. Otelde konferans merkezi ve toplantı odaları vardır. Misafirler için gidiş-dönüş havaalanı transfer servisi istek üzerine ücretli olarak hizmet vermektedir, ayrıca otelde ücretsiz otopark vardır.
28 odada buzdolabı ve DVD oynatıcı mevcuttur. Ücretsiz kablosuz internet vardır, iyi vakit geçirmeniz için akıllı televizyon sunulur. Özel banyo, küvet veya duş, ücretsiz banyo/kozmetik ürünleri ve saç kurutma makinesi vardır. Misafirlere emanet kasası ve masa gibi imkânlar ve kolaylıklar sunulmaktadır. Ayrıca günlük olarak oda/kat hizmeti verilmektedir.
Spada misafirlerimize masaj, vücut bakımı ve yüz bakımı hizmeti sunulmaktadır. Sağlık kulübü, spa küveti ve sauna gibi dinlenme olanaklarından yararlanabilirsiniz. Bu otelde ayrıca ücretsiz kablosuz İnternet, düğün organizasyonu hizmeti ve resepsiyon salonu sunulmaktadır.
Otelin restoran misafirlere içecek servisi yapılan bar/oturma salonu ile dikkat çekiyor. Ayrıca 24 saat oda servisi imkanı mevcut. Kontinental kahvaltı servisi hafta içi 7 ve 09.30, hafta sonu 8 ve 10.30 arasında ücretli olarak yapılmaktadır.
Misafirler için ofis, lobide ücretsiz gazete servisi ve 24 saat açık resepsiyon mevcuttur. Otelde konferans merkezi ve toplantı odaları vardır. Misafirler için gidiş-dönüş havaalanı transfer servisi istek üzerine ücretli olarak hizmet vermektedir, ayrıca otelde ücretsiz otopark vardır.
28 odada buzdolabı ve DVD oynatıcı mevcuttur. Ücretsiz kablosuz internet vardır, iyi vakit geçirmeniz için akıllı televizyon sunulur. Özel banyo, küvet veya duş, ücretsiz banyo/kozmetik ürünleri ve saç kurutma makinesi vardır. Misafirlere emanet kasası ve masa gibi imkânlar ve kolaylıklar sunulmaktadır. Ayrıca günlük olarak oda/kat hizmeti verilmektedir.
Hizmetler ve Olanaklar
En popüler iş olanakları
Park Yeri
24 saat resepsiyon
Park Yeri
Park Yeri
Resepsiyon Hizmetleri
24 saat resepsiyon