Misafir Kullanıcı
21 Eylül 2022
As a hotel enthusiast, I have to say Jaya House went above and beyond my expectations and truly represents what a true luxury hotel experience should be. What makes this place above and beyond is the people. From the owner to the managers to the staff, every single person at Jaya House brings their whole, authentic, warm-nature and kind-hearted self to deliver an experience that truly makes you feel welcomed, noticed, appreciated, relaxed and dare I say… ‘loved’. Everyday you are greeted with warm smiles and a ‘ready to help’ attitude. No request is too small or large. At some point, I felt as though I was staying at the Aman. That’s how good the service was and those who know me, know that I’m a tough critic. At the moment, the entire country of Cambodia is still recovering from Covid. Tourism is not back 100% yet so the spa is not open and dinner service is not available. Jaya House will let you know this in advance so you can manage your trip organization. Beyond the service, the rooms are spacious and well maintained. The housekeeping team is so on top of their game, to the point that we had to stop them from replacing the towels after only being used one time. The facilities are beautiful and well maintained. The food is delicious and they make their own tea which is amazing. The location is a bit outside of the ‘center’ and when I say a bit outside, it’s only 1.5km at most… but hey, when you’re in a relaxing mode even a 5 minute tuk-tuk can feel far 😊. Overall - an amazing experience and I cannot wait to go back when the spa is opened.
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