Misafir Kullanıcı
4 Mart 2025
We just came back from a whole week at the property and this is the 5th time we have now spent our main ski holiday staying there. There are many reasons why we love the place so much, these include:- - the fabulous food, breakfast is consistently exceptionally (both buffet and à la carte menu - the attention to detail: we always receive a lovely personalised welcome - our 5 year old had a special water bottle in his room with his name on it, a teddy and some other goodies - the spa is beautifully kept, everything is pristine, everything works and it never feels overly crowded - the ambiance is just what we like, not too formal but still you know you're in a 5 star property - the piano player in the evening is absolutely brilliant, the lighting in the lounges and the décor make it a very relaxing atmosphere (not to mention the incredible views) - the convenient location to the telecabine and into the main town area below but most of all, what we love about the Crans Ambassador are the people: - all of the staff are so professional, welcoming and kind - there isn't much that this concierge team won't do for you; charging your car, resrving restaurants and ski schools. They take the heavy lifting out of your holiday - we would like to extend a big thank you to Amar, Claudio, Paulo, ALexandre and Marco - the staff in the restaurant never keep you waiting, the ladies in charge of breakfast are so friendly, it's nice starting your day with such a warm welcome The culture that Mrs Marshall (often leading by example, you always see her working) has created is such that you feel that you are being welcomed into the team's "house" and they'll do anything to ensure you have a fantastic stay/visit. It just gets better each time...
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