Alastaiar p
25 Eylül 2022
We stayed during a TUI tour of Sicily and this was evidently chosen because it was very cheap. There was another TUI tour group staying on the same night, so it was clearly catering for this market. The Hotel - it was dated and the rooms were in a terrible state, with furniture broken, an unpleasant smell and the bathroom flooded with water after using the shower. The Staff - rude and unhelpful, in particular on reception. I note that they say English is a language that they cater for, but they refused to make any effort to communicate in it at all. The Food - awful, unless you think that a spoon of risotto, a mackerel fillet, spoon of iceburg lettuce and slice of watermelon makes an acceptable meal. That's the problem with an inclusive package i guess. Dreadful hotel to steer well clear of. I am surprised that TUI are using it - they must have a lot of negative feedback.
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