Misafir Kullanıcı
15 Mayıs 2024
First of all, this is NOT a 4* hotel, in fact it is not even 3* by European standards andy whole experience was a big disappointment. The hotel is dark and smells really badly of cigarettes (non-smoking hotel), all in all not appealing at all and it caters mostly nationals. The room was of a decent size, two beds pushed together rather than king size bed as requested. The linen did not fit and the pillows were somewhat regular. The TV had more than 40 channels, but unfortunately all in Turkish. The bathroom was very small and non-functional, there was not even a rack or a shelf to place toiletries and was not cleaned properly for years (see photos). The breakfast was just acceptable, and apart of Turkish dishes, nothing really eatable. As a person with intolerance, had to bring my own bread. Moreover, the breakfast costs 5/6 € (not worth the extra) and it is not free as mentioned on this web. The staff nearly spoke any languages, although the receptionist knew some English. I used to stay in Istanbul in the finest hotels for a decent price, but in the last few years everything doubled. I booked a last minute "deal" through online TA and was not worth the money spent. This property needs an urgent face-lift, a deep cleaning and all broken stuff has to be repaired and fixed urgently. I would seek for international chains next time, one knows what to expect.
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