Verified traveler
1 Ocak 2024
guy at the front desk in the morning is super rude. i had called to see if i had left items (totaling to a little over $100) on accident due to being rushed to the hospital. he refused to give me any information about the items, then said they got thrown away. when i inquired further, stating that normally hotels return items to guest not toss them (unless it’s perishable however these things were NOT). he then hung up in my face and when i called back he immediately put me on hold. i tried to call back 11 times (see attached photo) and each time was immediately put on hold and left there with no response to my personal belongings. safe to say the staff split my items and are now refusing to give them back. do not stay here unless you’re ok with being swindled and lied to. horrible horrible horrible.
Çevir