Solanto Otelleri

We selected this hotel because it was within reasonable proximity to Palermo and had both parking (€10 pn) and a decent sized swimming pool. But we were disappointed to find we were treated as 2nd class citizens, partly because we weren’t members of the D Club (apparently it’s a time share to which we’d been oblivious when booking) and partly because the quality on offer from a 4 star hotel was so lacking First impressions seemed encouraging. The grounds are attractive, there’s a large car park and check in was straightforward. But the devil was in the detail As a non D Club member we discovered our areas of access to some parts of the hotel/facilities were limited. We were confined to a compact, very busy area of the breakfast/dining room where it was difficult to find a clean table (whilst the D Club area was largely empty) - and we were excluded from using the padded sunbeds and best areas around the pools But our two biggest complaints were the quality of the food and the attitude of some of the staff Breakfast (included) and the buffet dinner (€30 ph which included a half bottle of wine) were both, frankly, appalling, offering a poor selection and an even poorer quality of main dishes. There was absolutely no ambience in the dining room which was windowless and akin to a staff canteen. Fortunately the taverna opposite was very good and as we had a car we were able to explore other local restaurants. Many of the staff were clearly far more focussed on making life easier for themselves than for their guests. On several occasions at the upper pool area, we had to go into the bar to order drinks as the waiters walking by seemed oblivious to us - and the staff at the lower pool bar came across as surly and disdainful. And standing at reception we found ourselves having to wait to be served whilst the staff (having seen us) chose to unload a trolley full of breakfast bags rather than to attend to us. That said, the cleaning staff seemed generally efficient - and Peppe, the boatman, took us out on a super trip around the bay area Our room was “compact” and provided only the bare essentials (including a fridge and tv.) There was a decent sized balcony but with only 1 chair The mattress was rock hard, the bed linens were adequate - but the “white” towels were grey, thin and ragged (although the pool towels were good quality and generous sized) The shower was of a reasonable size and very powerful with both hand held and overhead heads (but with some evidence of mould). There was a magnifying mirror but the bathroom mirrors steamed up quickly as there was no extractor fan. A decent hairdryer was attached to the bathroom wall. There was hard soap, shower gel/shampoo but no conditioner or body lotion - and certainly no robes or other luxuries. The bathroom side wall and door was of frosted glass which offered little privacy (and absolutely no soundproofing/privacy). There was a double wardrobe with 3 drawers and a safe inside. The

Great location by the sea if you are looking to see palermos true culture! Lovely room with a view of the ocean and walking distance to restaurants even for a late night dinner. Near the Park of Parrots, and a 10 min taxi ride away from central Palermo which i recommend you visit.

One night stay went well, room cleaning ok, for cleaning the bathroom I would have preferred more accuracy. As soon as we arrived they changed our room due to a problem with the air conditioner in the one assigned. The only flaw: they opened the room for us while we were sleeping for cleaning (this at 10:20, check out is by 11).

The room was okay. The staff was okay. The breakfast wasn’t really good. There wasn’t any kind of fruits, just pastries joghurt and two kind of cold cuts. and streets were really so i wouldn’t go there again. I think if you go to palermo you should go to an apartman or airbnb. We should do that too

Friendly reception staff, very large hotel room with full bathroom and walk in wardrobe, lovely restaurant, lots of seating options and lovely pool (not heated though). Great walking distance from botanical gardens and the old town part of Palermo as well as the marina front.

With a stay at Ballarò Hotel, you'll be centrally located in Palermo, steps from Via Roma and 7 minutes by foot from Quattro Canti. This hotel is 0.7 mi (1.1 km) from Palermo Cathedral and 0.8 mi (1.2 km) from Teatro Massimo.This hotel offers designated smoking areas.A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.The front desk is staffed during limited hours. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).Make yourself at home in one of the 15 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

The hotel is clean and has a terrace to eat outside, the food is good but it is not available for Italian carcasses of quality. Beach with bacons, foresee river shoes but it is noted in the documents that are transmitted to us before departure, such as what is included or not in the All-inclusive formula. The room is modern and pleasant and is kept by pleasant staff. Sufficient pool to refresh, pleasant tree gardens ......par against music around the pool is too strong .....je realizes that the average age of the client may make fear of some deafness but you should not exaggerate ..... Team Unpleasant frame that answers questions by ”been it's noted here madam”.....animation swimming pool where staff is obviously very willing to be elsewhere .... Nice excursions that it is better to foresee from the booking because some such as Etna are not more available on site ...... But thank you for your attention to some guides that have such an emphasis that you do not understand anything ....... and thank you for indicating the number of kilometres to travel and the level, This will avoid meeting people whose physical condition is completely inadequate and thus find themselves in difficulty while slowing down the whole group.

The location of the hotel is good, at the junction of the old city and the new city, on the second main road. With a long history and luxurious style, the breakfast room is like a small palace, and the breakfast variety is also rich. It is the old problem of this type of hotel. The air-conditioning on the upper floors is loud, but later it was changed to a lower floor. The service is good.

The best five-star hotel in the area, which is right next to the beach and very quiet. The room is small but the bathroom is very spacious. The breakfast is very exquisite and the environment is very good. Parking is free. Wi-Fi is not good enough.

I have only good things to say, location, cleaning and attention. It is an old, restored building that I loved because it keeps its essence, stairs, large and high roof entrance. The hotel was very comfortable and very comfortable. The hotel is very comfortable and very comfortable and it is very comfortable and very comfortable. Thank you for your friendly attention.