BlueBay Grand Esmeralda-All Inclusive
0 gece
Odalar ve Misafirler
1 oda, 2 Yetişkin, 0 Çocuk
Solidaridad İçindeki Tüm Konaklama Yerleri
BlueBay Grand Esmeralda-All Inclusive
Carretera Chetumal, Puerto Juarez Km. 300, 77710 Playa del, 77710 Solidaridad, Quintana Roo, Meksika
Haritada göster
Located in Playa del Carmen (Riviera Maya), BlueBay Grand Esmeralda All Inclusive is within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This upscale property is 4.8 mi (7.7 km) from Maroma Beach and 7.8 mi (12.6 km) from Quinta Avenida.Daha Fazla Göster
Fiyatları Eşleştiriyoruz
3.2/5Temizlik: 3.2
105 Yorumun Tümü
Olanaklar
RestoranAçık Yüzme HavuzuÖzel plaj alanıŞnorkelle yüzmeMasaj odasıFitness salonuÖzel Park YeriÜcretsizBarTenis kortuBilardo salonu
Tüm Olanaklar
Çevre
Havalimanı: Cancún International Airport
(45,6 km)
Alışveriş: D'Garheti Gallery Boutique
(4,4 km)
Alışveriş: Vidrio Soplado Mexicano
(6,8 km)
Harita
Odalar
Misafir Yorumları
Politikalar
Hizmetler ve Olanaklar
8
Suite, Pool Access, Garden View (Emerald)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Müsaitlik Durumunu Kontrol Et
11
Deluxe Room with Ocean View
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Müsaitlik Durumunu Kontrol Et
12
Deluxe Room with Partial Ocean View
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Sea View
Müsaitlik Durumunu Kontrol Et
15
Deluxe Room with Garden View
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Electric Fan
Müsaitlik Durumunu Kontrol Et
9
Deluxe Suite with Jacuzzi
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Müsaitlik Durumunu Kontrol Et
Oda Türlerini Gizle
Misafir Yorumları(105)
3,2/5
Doğrulanan Yorumlar- Temizlik3,2
- Olanaklar3,2
- Konum3,2
- Hizmet3,2
julia
2 Nisan 2024
Fatal no hubo agua caliente en toda la estancia, no nos daban respuesta ni solución ni en el hotel ni trip, cucarachas por la habitación, humedad, buffet repetitivo y de mala calidad, imposible cenar en los restaurantes porque había que reservar con muchos días de antelación, antes de llegar no contestan a correos ni nada, la playa horrorosa llena de algas sucia y fea, para llegar desde playa del carmen imposible si no es un taxi qie te cobra 60€ por un trayecto de 15 min, de la puerta de entrada al lobi hay que andar dos km y de la habitación a la playa otros 2, no te acercan ni a la puerta.. NO RESERVAR NI AQUI NI ESTE HOTEL, MEJOR RIU SIN LUGAR A DUDAS
Çevir
OrtegaLuis
8 Aralık 2022
Excelente servicio calidad precio el personal del todo el hotel muy atento y pendiente a resolver alguna duda las instalaciones buenas
Çevir
Misafir Kullanıcı
7 Mart 2022
Lo malo - Al ingresar al hotel me dieron una habitación que no tenía nada que ver con lo que había reservado (ocean View), después de intentar hablar por teléfono nunca contestaron en recepción a lo que al llamar a la operadora solo me dijo que fuera físicamente a recepción a reclamar. Dure 1hra en recepción en lo que me dieron una habitación con vista al mar ya más cerca de la playa y de la alberca. En el buffet de playa al ir por un refresco me lo negaron y me comentaron que el mesero me lo llevaría a la mesa
Lo bueno - La comida en los restaurantes de especialidades y el show de fin de semana.
Çevir
Misafir Kullanıcı
15 Ağustos 2022
酒店服務不會 還是五星級 的 開玩笑吧
Çevir
Anonim Kullanıcı
11 Ocak 2022
感覺總是訂不到高級晚餐…不過酒店夠大，離海，景色不錯。設備也還行，但這個價格是真的很不錯了！有機會，會再來。
Çevir
Delainey
29 Ocak 2024
We checked in on January 21, 2024. Upon arrival we were in the wrong room, which smelled musty and had mold on the roof. We had to walk with our luggage back across the property to the lobby to exchange rooms which the staff did find us a new room. When we got into our new room the Air Conditioner was broken and required maintenance. Overall that room appeared cleaner and did not have a horrible moldy smell to it. However the roof started leaking water for the entire stay. We required a bucket to be placed under an area of the room to gather all the water being dripped. The mirror in the room was hanging off the wall and by one drywall screw. The ceiling fan was ended up breaking and one panel flew off and nearly hit my husband. There were wood shards all over the room and it was the most unreal thing to experience.
The app they use to make reservations doesn’t accommodate if you’re in a large group. There were 10 of us all staying together (in different rooms) however the only way to eat together at the reservation required restaurants was to book with the concierge and most restaurants were fully booked. It made it very hard to book anything together for dinners.
The bars and restaurants use plastic cups for serving drinks which are not cleaned prior to being used again. Staff go around the hotel and gather all the plastic cups then rinse them under tap water and stack them back up to be used again. I would not recommend staying at this resort.
Çevir
Rose
26 Ocak 2024
Couldn't go into the water on the beach at the resort. Had ro walk 10 minutes down the beach to go into the water. Concierge service was not the greatest at all. Would not recommend this properly. They advertise as a 5 star hotel and I would say, more like a 3 star hotel.
Çevir
ricky
18 Ocak 2024
very less food option ,the cheap brand of alcohal they serve , their tap beers taste like u drinkingsoda water
they always try to sell you their vip package
Çevir
Jackson
11 Ocak 2024
The worst vacation of my life! Make sure you read to the end;
1. The room we booked was not the room we received, as result ended up changing rooms 3 times in 3 days, the last 2 rooms where exactly the same and the last room did not have Wi-Fi, for someone that was supposed to work a few days it did not help.
2. No Hot Water, when contacting the desk, we were told that only warm water was available.
3. The food was sub-par, the buffet was the same rotated food every day and even in the restaurants the quality was not very good.
4. Wife got food poising, spent 2 days in bed.
5. Only one bar available for the pool and beach area, so if you wanted a drink you better have patience.
6. No snack bar on the pool or beach area.
7. Beach water was very murky and not what the promo pictures displayed.
8. On the my first day there I cracked my head open in 2 feet of water which required 10 stiches b/c the water was so murky and the hotel did not have any signs that stated it as a rocky beach even the lifeguards deem that part of beach unsafe but the hotel refuses to post a sign. After this incident I spent 2 days trying to get a hold of a manager but kept getting the runaround but after much push back I was able to see a manager who was polite but did nothing to improve our stay. There was never a follow up after the incident from any supervisor or manager, it seems that only the daily workers are supposed to care for their guests. Extremely poor Customer Service.
Çevir
Konaklama Yerinin Politikaları
Giriş ve Çıkış Saatleri
Giriş: 15:00 sonrası
Çıkış: 12:00 öncesi
Resepsiyonun çalışma saatleri: 7/24
Çocuklara İlişkin Politikalar
Bu otelde her yaştan çocuk konaklayabilir.
Beşikler ve Ekstra Yataklar
Ekstra yatak ve beşik politikaları oda türüne göre değişiklik gösterebilir. Daha fazla bilgi edinmek için lütfen oda türüne ilişkin ayrıntıları inceleyin.
Kahvaltı
TürContinental
StilAlakart,Açık büfe
| Yaş | Ücret |
|---|---|
Yetişkin | Otelle iletişime geçin |
Ekstra kahvaltı ücretleri toplam tutara dahil değildir ve konaklama yerinde ödenmelidir.
Daha Fazla Göster
Konaklama Yeri Açıklaması
- Açılış tarihi:2006
- Oda sayısı:891
Located in Playa del Carmen (Riviera Maya), BlueBay Grand Esmeralda All Inclusive is within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This upscale property is 4.8 mi (7.7 km) from Maroma Beach and 7.8 mi (12.6 km) from Quinta Avenida.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a sauna. This property also features complimentary wireless internet access, concierge services, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 979 guestrooms featuring free minibar items and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a sauna. This property also features complimentary wireless internet access, concierge services, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 979 guestrooms featuring free minibar items and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Hizmetler ve Olanaklar
En Popüler Olanaklar
Restoran
Açık Yüzme Havuzu
Özel plaj alanı
Şnorkelle yüzme
Masaj odası
Fitness salonu
Özel Park YeriÜcretsiz
Bar
Tenis kortu
Bilardo salonu
Masa tenisi salonu
Toplantı odasıEk ücretli
Çocuk oyun alanı
Çocuk kulübü
Karaoke odası
Döviz bürosu
Bavul depolama
24 saat resepsiyon
Ortak alanlarda Wi-FiÜcretsiz
Restoran
Açık Yüzme Havuzu
Özel plaj alanı
Fitness salonu
Bar
Toplantı odası
Çocuk oyun alanı
Çocuk kulübü
Restoran
Restoran
Ek bilgi yok
Daha Fazla Göster