Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive
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Odalar ve Misafirler
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Solidaridad İçindeki Tüm Konaklama Yerleri

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive

Carretera Playa del Carmen - Tulum Km 72 Puerto Aventuras, 77710 Riviera, 77710 Solidaridad, Quintana Roo, Meksika
Haritada göster
Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive'da konakladığınızda, seyahatle geçen bir günün ardından dinlenmeye hazır olacaksınız.Daha Fazla Göster
Fiyatları Eşleştiriyoruz
hotel overview picture
3.8/5İyi·Temizlik: 3.8
40 Yorumun Tümü
Olanaklar
RestoranAçık Yüzme HavuzuÖzel plaj alanıDalışŞnorkelle yüzmeSaunaSpaMasaj odasıFitness salonuÖzel Park YeriÜcretsiz
Tüm Olanaklar
Çevre
Cazibe Noktası: Hard Rock Hotel Riviera Maya Rockaway Bay Water Park
(200 m)
Cazibe Noktası: Puente De Puerto Aventuras
(480 m)
Cazibe Noktası: Pro Dive International - Catalonia Riviera Maya
(580 m)
Harita

Odalar

Misafir Yorumları

Politikalar

Hizmetler ve Olanaklar

Two Bedroom Deluxe Grand Room with Sky Terrace
4

Two Bedroom Deluxe Grand Room with Sky Terrace

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Deluxe Diamond King Room
10

Deluxe Diamond King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Towels
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Deluxe Gold-Double Beds
7

Deluxe Gold-Double Beds

1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Royal Room, 1 King Bed, Partial Ocean View (Rock Royalty, Personal Assistant)
6

Royal Room, 1 King Bed, Partial Ocean View (Rock Royalty, Personal Assistant)

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Deluxe Family Room
8

Deluxe Family Room

3 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Deluxe Room, 1 King Bed (Heaven-Swim up)
3

Deluxe Room, 1 King Bed (Heaven-Swim up)

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Suite, 2 Bedrooms, Oceanfront (Rock Suite, Rooftop Lounge)
7

Suite, 2 Bedrooms, Oceanfront (Rock Suite, Rooftop Lounge)

Bedroom 1:1 King bed and 2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Rock Royalty Deluxe Platinum Two Double Room
7

Rock Royalty Deluxe Platinum Two Double Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Towels
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Deluxe Two Double Room with Partial Ocean View
7

Deluxe Two Double Room with Partial Ocean View

1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Deluxe Gold Pure Wellness ®-Double Beds
7

Deluxe Gold Pure Wellness ®-Double Beds

1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
One Bedroom Deluxe Room with Sky Terrace
6

One Bedroom Deluxe Room with Sky Terrace

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Deluxe Room With Two Double Beds
8

Deluxe Room With Two Double Beds

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Conditioner
Shampoo
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Suite, 2 Bedrooms, Oceanfront (Rock Suite)
6

Suite, 2 Bedrooms, Oceanfront (Rock Suite)

Bedroom 1:1 King bed and 2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Royal Room, 1 King Bed (Heaven, Rock Royalty, Pers. Asst.)
5

Royal Room, 1 King Bed (Heaven, Rock Royalty, Pers. Asst.)

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Suite (Heaven, Rock Suite Platinum)
9

Suite (Heaven, Rock Suite Platinum)

2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Deluxe Gold King Room
9

Deluxe Gold King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Towels
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Deluxe Gold Pure Wellness ®-King Bed
5

Deluxe Gold Pure Wellness ®-King Bed

Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Oda Ayrıntıları
Müsaitlik Durumunu Kontrol Et
Oda Türlerini Gizle

Misafir Yorumları(40)

3,8/5
İyi
Doğrulanan Yorumlar
  • Temizlik3,8
  • Olanaklar3,8
  • Konum3,8
  • Hizmet3,8
T‍r‍a‍v‍e‍l‍e‍r‍2‍2‍8‍3‍3‍7‍8‍6‍4‍5‍6
10 Eylül 2024
Awful hotel, to the point we begged our tour operator to move us straight away. This is our honeymoon and from being moved hotels last minute due to potential health risks we were moved to yet again another health risk. We were told buy TUI that one resultant and block was closed due to pipe work construction, little did we know when we arrived that it was having a full refurbishment and there was no guests there, more staff and maintenance people. When we first arrived they tried to take £500 out of my bank ‘as a hold’ luckily my bank thought that was dodgy and stopped this.. they then was constantly on about money money money, we had one just got here and spent thousands on our honeymoon and felt there was no need and it was a money making business. Got to our room and it was so outdated and things were falling apart. Building work happening in the entire hotel it was just not funny or on, it was hazards and not safe. Food what we did taste was questionable. Staff apart from the bell man were rude. I have no good words to say about this place, I couldn’t stay there for 2 weeks on my honeymoon and enjoy myself. So TUI moved us into a much better facility.
Çevir
m‍a‍r‍i‍a‍ ‍b
11 Ekim 2024
Our 3rd time at Hard Rock Riviera Maya and it never fails the hospitality is amazing. They’re activities every day even though Milton was on its way. We did leave the hotel to do excursions which were awesome but I didn’t post and can’t wait for next year
Çevir
R‍i‍c‍k‍y‍ ‍G
10 Ekim 2024
Stayed at the HardRock Hotel in Riviera Maya for our family trip this year and couldn’t be more satisfied. The resort is huge with an adult side (hacienda azul) and family side (hacienda Rojo) and private beach area so we felt safe with our toddlers. Our butlers Angel and Moises went above and beyond making sure we were taken care of our entire trip from transportation to restaurant reservations to pool lounging. Rigoberto out at the poolside lounge area delivered amazing service daily with drinks and food flowing. Will definitely be going back.
Çevir
W‍e‍n‍d‍y‍ ‍O
7 Ekim 2024
Great, relaxing week spent lazing around the Adults Only Eden pool and imbibing at the Heaven bar. The restaurants, especially in the adults only section were all fantastic. Our room was comfortable and housekeeping did a great job. Very happy with our whole experience.
Çevir
d‍a‍n‍y‍p‍v‍a‍s‍c‍o‍n‍c‍e‍l‍o‍s
18 Eylül 2024
We came back a few weeks ago from this paradise. We were in 6 people (4 adults and 2 kids 10y and 14) and have to confess that was a bit hesitant due to mixed reviews but don’t worry if it you are of the mentality the glass is half full. The hotel is beautiful, clean and I felt safe. There was an issue with our door which was addressed and immediately taken care of. The staff are very respectful and doing their very best to attend to any request we had. Keep in mind that this is an old property, so I’ve seen a lot of people comparing to the property in Punta Cana (I’ve never been) but from my understanding the other property is huge and new so you are not comparing apples to apples. The pools were great, the people that we met at the resort, mostly family which that’s what I was after, was nice and educated. My kids played volleyball with other teens and even parents. We met people from US, Canada and South America. The shows were amazing and for me the beach was great as it’s secluded, with some sort of net to stop big animals (if that was really the intention) so I felt safe which for me is a big deal. The water was warm, Cristal clear and with lots of fishes swimming by us which we all appreciated and loved. My kids had so much fun at the foam party. The restaurants are amazing, my favorite was the Italian Ciao. I could eat everyday there without a problem. Room service was great as my kids really enjoyed breakfast in bed. I would come back in a heart beat. Yes the rooms are outdated but very clean. The beds were comfortable but next time I will bring my pillows. Breakfast at Toro was my favorite. I can see that a few staff struggle with English and that was an issue for some people, but that’s Mexico and Spanish is their mother language so my kids decided to brush off their Spanish skills which was funny and enriching at the same time. Thank you Hard Rock ! Note: my friend is a legendary member but honestly didn’t see much difference for those who were not other than having access to a more private areas.
Çevir
J‍E‍ ‍G
23 Ağustos 2024
Chef Cyntia, Aaron, Ventura y Amairany were great hosts and love the service. We did a facial with Aaron by the pool and Ventura’s service was amazing by having the pool chairs ready for us everyday. Amairany the captain was always asking if we were doing good and pending on the service. Great Vacation overall !
Çevir
J‍u‍a‍n‍ ‍F‍e‍r‍n‍a‍n‍d‍o‍ ‍B
17 Ağustos 2024
Ricardo Parra "The Muñe" and camacho were The most freakimg ameazing barman on the place!!!!!! you need to ask for them!!!! ps.... give them a rise!!!!!!!............................. they were always attentive to what we beeded a d they made sure we had a good time
Çevir
L‍i‍z‍ ‍M
24 Temmuz 2024
Everything was so great !!! Zen was amazing food !!! Pool activities were so fun!! Eduardo was so fun and made our time at the pool crazy fun and social!!! Never an empty glass!! Breakfast was soo good at the adult restaurant Faro . So pretty. Everything was so clean and everything a vacation needs !! Eduardo when above and beyond to make our stay great !! Thanks to our servers Hommie Benny Ozzy and Mary
Çevir
7‍6‍3‍m‍a‍r‍l‍e‍a‍h‍d
13 Temmuz 2024
The staff in HRRM were amazing as always, even just after a hurricane. The staff worked diligently to clean up the aftermath and ensure all enjoyed their stay. The care and attention are top notch! Our dining experience at Frida with Daan and his team (Jesus & Marcos) was our favorite, from the food and beverage suggestions, to the attention to detail, to the care and hospitality. The food was cooked perfectly and our needs and wants were anticipated and fulfilled. We wish a few things hadn’t changed from past visits with other food choices and pricing, but our vacation was relaxing and enjoyable.
Çevir

Konaklama Yerinin Politikaları

Giriş ve Çıkış Saatleri
Giriş: 15:00 sonrası
Çıkış: 12:00 öncesi

Resepsiyonun çalışma saatleri: 7/24

Çocuklara İlişkin Politikalar
Bu otelde çocuklar odaların bazılarında konaklayabilir.
Mevcut yatakları kullanacak çocuklar için ek ücretler alınabilir. Daha doğru bir fiyat görmek için çocuk sayısını ekleyin.

Beşikler ve Ekstra Yataklar
Ekstra yatak ve beşik politikaları oda türüne göre değişiklik gösterebilir. Daha fazla bilgi edinmek için lütfen oda türüne ilişkin ayrıntıları inceleyin.

Kahvaltı
TürAmerican,Continental
StilAçık büfe
YaşÜcret
Yetişkin
Otelle iletişime geçin
Ekstra kahvaltı ücretleri toplam tutara dahil değildir ve konaklama yerinde ödenmelidir.

Daha Fazla Göster

Konaklama Yeri Açıklaması

  • Açılış tarihi:1999
  • Yenilenme tarihi:2013
  • Oda sayısı:1205
Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive'da konakladığınızda, seyahatle geçen bir günün ardından dinlenmeye hazır olacaksınız.

Tüm odalarda sigara içmek yasaktır. Burada bazı odalar balkon ile donatılmıştır ve bahçe manzarası'lara sahiptir.

Tesisin yüzme havuzu havuzunda yüzmeye gidin. Ayrıca manzaralı havuz'a da göz atabilirsiniz. Rahatlamak veya şnorkelle yüzme veya dalış etkinliklerine katılmak için Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive'ın özel plajına gidin. Konaklamanız sırasında tesis bünyesindeki spa, masaj odası veya sauna ziyaretiyle kendinizi şımartın. fitness salonu, konukların egzersiz yapması için bir alan sağlar. Bu tesis, formda kalmanız için size birçok fırsat sunan deniz kayağı ve tenis kortu sporlarını sunmaktadır.

Tesiste çeşitli yemek seçenekleri sunan bir restoran bulacaksınız. Konaklamanız sırasında, otel bünyesindeki restoran'tan alacağınız yiyeceklerle kendinizi oda servisi ile ödüllendirin. Gününüzü bar'da bir içkiyle sonlandırın.

Odalarda ve ortak alanlardaki ücretsiz Wi-Fi ile bağlantıda kalın. Bu resort'ta ayrıca bahçe dahil tesisler bulacaksınız. 24 saat açık resepsiyon günün her saati hizmetinizdedir. Bu mülk aynı zamanda döviz bürosu ve bavul depolama sunmaktadır.

Tesiste ücretsiz tutarında otopark mevcuttur.

Hizmetler ve Olanaklar

Restoran
Açık Yüzme Havuzu
Spa
Fitness salonu
Bar
Su parkı
Toplantı odası
Restoran
Restoran
Ek bilgi yok
Daha Fazla Göster

Sıkça Sorulan Sorular

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive adlı otelin giriş ve çıkış saatleri nedir?

Giriş zamanı 15:00 sonrası, çıkış zamanı ise En geç 12:00 şeklindedir.

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive kahvaltı veriyor mu?

Evet, Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive kahvaltı veriyor.

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive Wi-Fi bağlantısı sunuyor mu?

Evet, otel Wi-Fi bağlantısı sunuyor.

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive havaalanı transfer hizmeti veriyor mu?

Evet, Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive havaalanı transfer hizmeti veriyor.

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive adlı otelde yüzme havuzu var mı?

Evet, Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive havuz içeriyor. Havuz türü:Outdoor Swimming Pool.

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive adlı otelde park yeri bulunuyor mu?

Evet, Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive park yeri sunuyor. Park ücretiyle ilgili bilgi almak için lütfen otelle iletişime geçin.

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive adlı otelde kalmanın maliyeti nedir?

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive adlı oteldeki fiyatlar tarihe, otel politikasına ve diğer etkenlere göre değişiklik gösterebilir. Fiyatları görüntülemek için lütfen otelde kalmak istediğiniz tarihleri arayın.

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive çocuk olanaklarına sahip mi?

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive şu çocuk olanaklarına sahiptir: Çocuk bakım hizmetleri, Çocuk havuzu.

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive restorana sahip mi?

Evet, misafirler şurada yemek yiyebilir: Restoran.

Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive adlı otelde kaplıca var mı?

Hayır, Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive adlı otelde kaplıca bulunmamaktadır.

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