La Terrazza 38

Information available online about this property is very misleading. The photos show these fantastic rooms with great views but instead we were in a room not much larger than the bed in the basement with no windows...The signage when you arrive is very quick to tell you that is it NOT a hotel so there is not always staff on site. Our key fob to open the gate malfunctioned during our stay, most of our time in Sorrento was over the weekend so there was no one available to assist us. I reached out to the contact I had and they never responded. I ended up having to hop the fence to let my wife in for the rest of our time here. My wife and I stayed at a number of place across Italy during our 2 week trip and this was the worst room/"hotel" we stayed in during our trip. The most frustrating part being the disappointing reality of the accommodations after what we saw/thought we were booking online, horribly misrepresented. Would not stay here again.

Clean and comfortable. The breakfast was excellent. The view from the terrace worth twice the price. Near shopping and restaurants. We loved it

Rooms were different than advertised. Very small. While the view was nice the rooms were shabby. Minimal hot water. Marginal cleanliness. Owner indifferent to condition of property. Not worth the price. Don’t stay here.

Room was very spacious, much larger than expected. Continental breakfast was very nice. Would stay again

Incredible location, wonderful breakfast, comfortable bed & very clean. I’d definitely stay there again!

My 2 daughters and I stayed in the 2 bedroom Il Pino apar**ent at La Terrazza from 5-12/8/23. It was one of the best holidays we have ever had! The apar**ent is in a beautiful and very secure building with the best view of the bay of Naples. It sits on the other side of the ravine cliffs, adjacent to the beautiful Grand Excelsior Vittoria hotel. You couldn't ask for a better location. The interior is a shabby chic style and the beds were very conformable. It is not a hotel and so there is no breakfast and no concierge, but you really don't need either in this location which is so close to the heart of Sorrento. La Terazza is a few minutes walk from the hustle and bustle of Piazza Tasso; the many alleyways with shops, restaurants and bars; and the cliff steps/ lift down to Leonelli beach (where we spent several days). The apar**ent was cleaned to a high standard every day. The pool on the terrace is shared by occupants of the other apar**ents, but we basically had it to ourselves. There is also parking if you need it. Cara Cipriano was very quick to respond when we needed transfers arranged; and Sam was always on hand when we needed an extra towel or advice on how to operate the air con. If you are looking for a holiday apar**ent in Sorrento with great views from the terrace and lots of privacy and security, La Terrazza is ideal. We will definitely stay there again. Thank you, Cara and Sam.

Simply misleading and disproportionate. The add did not accurately depict the truthful accommodation. The main terrace in images is not apart of this accommodation and was not accessible. The accommodation was simply student accommodation at the same price vastly better hotels were. No outlook from windows, basic furniture and overall a rip off. Severely disappointed and do not recommend. No reception, or formal arrival. Breakfast was stale croissants and soft fruit. Worst accommodation I have stayed especially for what I paid more than $500 aud a night. Absolute joke

This place was a joke! From the photos, we expected a higher standard …the pics must have been 20 years old. The shower was full of black mould, sink & floors dirty, washing machine didn’t work, no reception service desk, noisy etc …I could go on & on. The property was so run down which is such a shame as the building is so nice & the view spectacular. So disappointing, our overall Sorrento visit was a downer.

The location is why I booked here and it did not disappoint, beautiful views from the terrace and jacuzzi and very short walk into town. The room and bathroom was very spacious with lots of storage, comfortable bed, A/C and nice amenities including huge rainshower. The breakfast was simple but we did not need more and loved the convenience. It is a small B&B which was fine as very quiet but no one there after 2:30 if you have any questions or problems. It made checking in stressful as we encountered heavy traffic and arrived just before they left. The number we were given to call is not in service and only way to communicate was through email in Whats Up app which would've been nice to have been told when given check in instructions.We found the main gate but no instructions once inside as to which building as there are several. Luckily Panda was still there and she came out to help us and show us around. She was very nice, does not speak English but communicated through whatsup translator. I don't know how someone would check in after hours so word of caution. The only other negative is that there are no black out curtains in room and it is extremely bright in the early morning. If I did not have a sleep mask I would not have been able to sleep. Sorrento is very charming, eat across the street at Terrazzo Sirene during sunset, Capri boat tour is a must as well as Amalfi coast. I would not go in June as we did as it was very hot and crowded everywhere we went in Italy