Hotel Palazzo Guardati

I have just returned from Southern Italy. Spent 4 nights at the Palazzo Guardati hotel and it was delightful. The hotel was spotless, the staff (a shout out to Daniele) were great. I was with a small group which had been changed from a large group hotel outside of Sorrento to the hotel. The location was excellent, My room, 113 on 1st floor was right over the alley and we were there on a Friday and Saturday night - No noise even when I opened the doors to the street. We could walk everywhere which was great for exploring Sorrento. Yes, it's fine to have a room with a view if all you want to do is sit and look at the view but for sightseeing and exploring Sorrento, this hotel could not be better , Great little restaurants close by, even in the alley. The small niggly complaints from other reviews surprised me. The breakfast room is small, and yes they did ask us to all arrive at a particular time, but made sure it fitted in with our activities and the breakfast was great. Italians do not eat large "American Breakfasts" ("when in Rome") and having guided in Italy for years when hotels only supplied Italian breakfasts, it was great to now see most hotels cater to American and other Western countries. Bacon, sausage, eggs, yoghurt, fruit etc. I really do not understand what else people want. I would go back to Palazzo Guardati again and would recommend it to anyone who wanted to stay in the heart of Sorrento in a small, beautiful boutique hotel.

I wish I had read the reviews on trip advisor prior to booking, hotel left much to be desired and staff was less than welcoming or helpful with any request. Breakfast needed to be scheduled ahead of time which was fine but better food is to be found out in the city center. The location makes the stay worth it but much like other reviews say, unsure how it is considered a 4 star hotel.

Excellent hotel. You can't beat the location and staff are great. Excellent breakfast, room is large, and bathtub is deep! The rooftop is gorgeous and the views are spectacular. Only negative is it's a loud hotel. I was in 103 and could hear my neighbors above and beside me. Nothing some ear plugs can't address but something to be aware of.

We really enjoyed our stay here! Centrally located, easy walk to all shopping and restaurants. Entrance is on a pedestrian only, narrow cobblestone alley off the Piazza Sant’Antonino - a little tricky to find when you first arrive. We stayed on the top floor in room 307 - with a balcony and lovely view. The room was large and the shower had great water pressure. The staff were kind enough to provide ice for us each night when we came back with a bottle of wine. I would absolutely stay here again!

Utterly underwhelmed and regret booking this hotel for our last holiday night. Rude staff, all about them and their process. I walked into the hotel with a ton of luggage simply to be harangued about their need for passports. No offer to help. Boring and outdated hotel. Lazy self entitled and utterly forgettable. I wished we’d gone back to the beach house at quarter the cost. Felt unlucky to be here. They won’t care about this review. In decline. Don’t come.

Upon arrival we had a very easy check in, staff were friendly, hotel was cool and easy to navigate around. You have to book breakfast for the next morning as the breakfast area is small, which was absolutely fine. Breakfast was ok, small selection but what you need. Seemed like one lady was operating it. She did spill coffee all over my phone but was apologetic. We went up to the room upon arrival and we must say, the room was very small and compact. Ok for couples but not as great if you are just with a friend as it’s compact. No coffee or tea in the room but there is a fridge (water is not free). No iron but called reception and it was with us within 10 minutes which was great. The hairdryer in the bathroom wasn’t worth using as it’s not very strong. Glad we took our own for the room, but no issue. I would recommend buying water elsewhere . The room was clean and tidy when we requested. The best part of this hotel is the roof top bar and pool. I’ve added a picture of the view upstairs. Staff were friendly, the drinks were delicious and the pool was refreshing and clean. We enjoyed this area of the hotel and looked forward to coming back after a long day of being a tourist. The hotel location was amazing! Perfect for exploring Sorrento and close to all the restaurants. Easy walk to the train and bus stations. The taxi for a 5 minute trip was €25!!! Which was a bit of a shock We did say we were on our honeymoon but nothing was mentioned or noted, which is a shame as this would have made the trip extra special but overall a lovely trip. Even a little note, room upgrade or little token would have made it feel more special We did have a great time and it was clean!

Starting off with location --- couldnt be better. Right in the centre but down a pedistrian street so no traffic noise. Lots of bars and restaurants within walking distance and easy to get down to the port or harbour Pool and Lounging -- always mangaed to get a sunbed but the opening times for the pool area was sporadic. Same for opening times of the assosciated bar and snack area, which was also the pool towel facility but the reception always helped with towels. Room -- very spacious and clean. Hairdryer although privided was very poor so take your own if need to actually dry your hair. No drink making facilities in your room which would have been nice. Breakfast -- asked to give a general time to help with space but could flex daily if required. Good choice. Noise -- no outside noise but noise from witinin the hotel was noticeable as open corridors and stair cases Tried to give a balanced and open review so book fully informed Would stay again 👍🏻

-Selected a double bed and found 2 singles pushed together. Complained to duty manager and he could only provide a topper maybe, the next day (i had to ask for it he never offered a solution,) - amenities in bathroom =only shower gel. No body lotion no shampoo, nothing..just a very bad shower gel - some lights in room not working in the ceiling, i requested them to be fixed, as we couldnt see properly without ..= nothing - breakfast....coffee (in italy mind you) was very bad and 1 type of ham and 1 type of cheese. Some sweet options yes. -breakfast in the room option- only coffees and cereals are included with the basic charge..everything else you have to pay extra...so ham and cheese extra, egg ..extra...pls note we were also told not to go for breakfast at 9am as room is too small... -room amenties - no kettle no coffee machine no slippers no robe -worse thing also room was near housekeeping room. chaos laughing and shouting from 7am, impossible to rest and sleep past 7am on holiday after 7hrs traveling, and continuing all day including afternoon hours 2pm 3pm where we tried to have a small rest on some days..impossible as complete chaos and noise at those hours. Rude staff in general and even when we saw a cockroach outside room at night and phoned reception, he had no spray and told me it will go away tranquillo. Thats it

Close to shops and very central but the facility was on the very limitted items in room .no showercaps, no conditioner or lotion was in rooms. They have closed the roof due to rain we were not allowed to even sit there . Our window opened to another private appartment looking at theur ugly kitchen.Actually that was the only reason for me to choose this hotel.Breakfast was good