Heritage Village Resort & Spa Goa

We have just returned from an experience we didn't expect to have. We had been there just over a week when we were woken at 2am to banging and shouting. This continued during not one night but the second consecutive night. It turned out they were setting up a dance floor and arch's etc for a wedding. At no time before or while we were there had we been informed this was happening. Someone said that the wedding had been booked for a few years and when speaking to guests of the wedding we were advised it was always the intention to have it in the grounds and round the pool. After the first night of banging, we went down to find the sunbeds all pushed into the corners. Everyone was squashed up like sardines. This continued again on the second day of the wedding festivities. With more arches and canopies set up, however there was now games taking place for the wedding guests. The volume of the music and PA was that loud our ears were ringing. You couldn't hear if someone spoke to you. We asked for the volume to be turned down several times. But they just didn't take any notice. Apparently the wedding party complained that we were there. Why not we had paid for a holiday !!! All we could do was carry on playing sardines !!! It spoilt what was supposed to be a relaxing holiday. It was far from relaxing !!!! And we lost out on using facilities which we had paid for. We were not even allowed on the beach at one point ! The management just wasn't interested one bit and as for the TUI rep what a waste of space he was !!!!! Both him and the management told different people different stories !! Not impressed at all. Such a shame as a lot of people were left very upset. We as well as others will be taking this up with our travel companies as the hotel have pulled the wool over their eyes advertising the hotel as relaxing when things like this go on !!

Excellent Hotel , staff so helpful , can’t do enough for you , clean beaches just a few minutes away , food spicy but if not to your liking they will accommodate you . Andrew at breakfast was so helpful have great service . A beautiful hotel so peaceful rather than North Goa so if you want a relaxing holiday then this is the place for you

The Heritage certainly is the best in the area! A little gem of paradise, just a two minute walk from the beach. With the added opportunity to immerse yourself in the Goan culture right outside the hotel grounds. The hotel itself is beautiful and maintained to a very high standard. The food is absolutely stunning, with chef Gajanan accommodating for every palete. All of the hotel staff go above and beyond to serve and help every guest. Especially Andrew one of the waiters and Sherwin the pool bar attendant. The atmosphere of the hotel is peaceful and relaxing. The beach , is huge and very quiet with the warmest water! Getting out and about from the hotel is easy and safe. My husband and I will certainly be back!!!