Sovicille Otelleri

La location esterna è un paradiso, la colazione nella media. L' alloggio assegnatomi non rispecchia la descrizione fornitami in fase di prenotazione né corrisponde alle immagini presenti sul sito. La cucina presenta le stoviglie utilizzate precedentemente, ancora riposte sullo scolapiatti ( tutto rovinato), il frigorifero manca di alcuni appoggi nell'anta di apertura, l'asciugamano lasciato appeso al forno non è stirato, né ripiegato, come se fosse stato utilizzato, il bollitore è pieno di polvere, così come la mensola su cui poggia. Il bagno mette a disagio: la finestrella è minuscola e scomoda da aprire, si affaccia sulla corte esterna, non ha privacy, solo una tendina che con la luce accesa lascia intravedere tutto, il coperchio del water è rovinato, così come la doccia, il box è rotto e presenta parecchie incrostazioni. L'armadio nella camera da letto non ha alcun piano di appoggio e le coperte sembrano riposte a caso, sprovviste del sacchetto per garantire l'igiene delle stesse. È molto caldo perché esposto al sole sui 2 lati finestrati e non ha l'aria condizionata. Ho chiesto spiegazioni e mi è stato detto che le immagini sono puramente indicative. Peccato che sul sito non siano menzionati i dettagli dell'alloggio così come i ”servizi” che ti vengono comunicati all'arrivo: le pulizie sono previste solo ogni 7 giorni, se si desiderano prima, sono a pagamento ( 10€ /di a persona). Non è previsto lo stendibiancheria per ogni alloggio, lo puoi avere solo se utilizzi la lavanderia e poiché la struttura ha la piscina, ho trovato scomodissimo non avere un posto dove stendere gli asciugamani e i costumi ad asciugare. Il letto è una branda matrimoniale, col materasso scomodissimo e sprovvisto del telo di copertura e i 2 cuscini sono di diversa altezza. Da sottolineare che l'alloggio si trova in aperta collina, dista circa 18 minuti dal centro di Siena, perciò non è neppure così comodo per la visita delle zone limitrofe. Purtroppo, per i costi elevatissimi che mi sono stati richiesti, la struttura non merita il soggiorno. Consiglio di richiedere le immagini di tutte le stanze dell'alloggio che vi verrebbe assegnato, prima di prenotare, giusto per non avere sorprese ( alcuni appartamenti sono al contrario bellissimi) e i costi dei servizi extra.

With a stay at Relais Le Macine di Stigliano in Sovicille, you'll be next to a golf course, just steps from Val di Merse and a 4-minute drive from Ecco La Cucina. This upscale hotel is 11 mi (17.6 km) from Siena Cathedral and 13.3 mi (21.4 km) from Piazza del Campo.Enjoy a range of recreational amenities, including a spa tub, a sauna, and a fitness center. Additional amenities at this Tuscan-style hotel include complimentary wireless internet access, concierge services, and a hair salon.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.Featured amenities include dry cleaning/laundry services, luggage storage, and a library. Free self parking is available onsite.Make yourself at home in one of the 10 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

A very atmospheric hotel with a cool courtyard, very atmospheric stairs, and unexpected paintings on the walls) From our room you can see the fantastic Tuscan scenery and the wonderful sunset (No. 132). The room itself is very clean and the bathroom is also very clean. The bed was very comfortable and I slept well! The cool ”icon” above the bed, painted on the tiles Breakfast is great (various cuts, fruits, rolls, toast, jam, etc.) + custom-made coffee. This is not in-room coffee and croissant breakfast. The staff responded quickly and answered all questions without any problems. Summary: I would love to return to this hotel

Next to the Siena football stadium, it’s a short walk from the attractions. Not far from the hotel, there is a supermarket that has delicious freshly baked pizza. There is also a rose restaurant that makes Chinese food not far away. If you are tired of Italian food, you can go Change the taste over there. The breakfast in the hotel is also very good, the coffee is delicious, the uncle at the front desk is very friendly, did not look at us differently because of the domestic pneumonia, parking is very convenient, not in the ztl.

Right next to the reception, and directly below some of the apartments there is a restaurant that has live events on Saturday evenings with loud music, DJ with microphone and people dancing, cheering, clapping etc (basically like in a club/disco). We had the bedroom directly above this restaurant so we could hear everything and feel the vibrations when we put the head on the pillow. There is no reception after 7 PM but they have an emergency number that we contacted on WhatsApp to sort this out. The hotel declined all responsibility and said they can't do anything, and when I asked why they rented directly above the restaurant/disco they were rood and condescending. The party in the restaurant kept going till 3 AM when it ended up with a fight between customers right outside, below our window and next to the parking spaces for the hotel guests! When checking out we complained about the parties and the attitude of the person responding to the emergency numbers, and it turns out that they knew about the parties, and they described it as some noise and it would be a little later in the evening. There was nothing they could do except apologize, but I wonder why didn't they make any complaints for the noise to the police to ensure the comfort of their customers or at least contact the restaurant to stop at a decent hour (especially since this is a restaurant they are recommending when you check-in and on the information in the room). Surely there were solutions so that we could have been able to sleep in the room we paid to sleep in, but apparently they did not care.

We booked this hotel for 2 nights primarily for the amazing location adjacent to the main Piazza del Campo and main ancient sites. Unfortunately, management (Leonardo) chose not to communicate in advance of our checking in and paying that most of the hotel would be occupied our first night by a private school of teenagers on tour. If there were any modern-day soundproofing, this wouldn't have been an issue. However, since the young guests wanted to party and were not well supervised by their chaperones, we expected management to step up and ensure the rest of his guests would be able to sleep before 1:30 am. In the evening (approx. 10 pm), I'd opened our door to see what the noise was about and gave an evil eye, unfortunately the older gentleman next door could only agree. At 12:25 am, I got dressed and left a note downstairs on the front reception desk as management didn't seem to be around nor dealing with the noise issue. In our civil note, we expressed our disappointment and that we couldn't sleep for hours when tired after a days travel to Siena. Just prior to checkout time the following morning, Leonardo chose to come to our door to discuss, and apparently hadn't appreciated that we hadn't woke him in the night instead chose to allow him to sleep as he had to run the hotel the next day. Apparently we were supposed to call him in the middle of the night. He raised his voice and told us ”we should have stayed in a better or more expensive hotel if we wanted quiet”. I told him, the room was clean and just fine, that we hadn't expected a 4 or 5 star hotel, but did expect to be able to sleep at night. We were accused of wqnting a free night as we had suggested some compensation in lieu of sleep as management hadn't successfully dealt with the noise problem. He refused to refund our second nights payment so that we could stay elsewhere, so had to stay again. We were looking for a compromise and admission that he hadn't been around to manage. Basically we were told off instead. What could have been resolved or at least smoothed over easily with a refund, a simple offer of a cappucino & croissant for breakfast or a minor price adjustment for our second night was not even considered by management. though breakfast was not included, he did supply for the private school but no one else??? Instead, he chose to be argumentative. We left with a very bad taste which has never happened before. We have travelled all over North America, Europe (numerous trips) and into South America for 40 years, staying in 1 - 5 star hotels, hostels, apartments... and never have we been treated or spoken too in such a crass way. This behaviour is not the way to regain business! Since we ourselves have been in a service business for over 36 years, we would never consider not addressing a valid problem or complaint, nor speaking to customers in this way. We feel Leonardo needs to be present, more management training, and better problem solving skills if he's going to be suc

We stayed at Alma Domus from two nights from the 20th to the 23th morning, we found our staff very well and gentle, the environments are very clean, excellent and abundant breakfast, sweet and salad, with hot cornets, snacks, The hotel was a place to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to

Due to my stupid mistake, we booked the wrong week to the hotel next door...that's when Mr. Anthonio at the front desk came through like a knight in shining armor. THANK YOU FOR SAVING OUR TRIP!!! The breakfast was decent, and better than we expected, more than ample choices. The room was tidy and clean, close to all the main attractions (all about 10 minutes walking distance). Mostly importantly, this hotel has a lift, a must if you have large luggages. THANK YOU!

As a title, holiday in Siena and the surroundings are absolutely relaxed thanks to this hotel. The room is not very spacious but clean and quiet, with a large and more than comfortable bed with various very comfortable cousins; a medium bathroom for the healthcare space. The whole structure is clean and pleasant. The hall is large. - Breakfast is one of the MUSTs of this structure with a wide selection of pity between sweet and salt all fresh and expressed. - The staff is always kind and available. - Free public parking at 30 metres. - Excellent price quality ratio. -Historical center 5 minutes by car -Stop bus next to -Position: Hotel Vico Alto is perfect for the discovery of both Siena and neighbouring cities such as Monteriggioni, San Gimignano to the north and the whole south area as a mountain or mountain pitch Montepulciano. The hotel is also close to both the train station and the hospital. Things to improve: - Since the whole hotel is declared ”Smoking Free” would be advisable, in the outer areas DETERMINATE a smoker area, possibly a little far from the entrance and the passing area . . - In our room, although the LCD TV was very large and correctly positioned, it was almost useless, given the very limited selection of channels (only digital terrestrial). It would be advisable for satellite TV and on demand (also as optional for payment). -In some times of the day, due to the ongoing restructuring there was a way of working people (it would be good to delimit their time).

The hotel is located just two steps from the Duomo and very close to Piazza del Campo, which offers the same services as a 5-star hotel! With my daughter we have made two nights in a spacious room with two single beds (as requested by us), TV, safe, essential furniture; comfortable bathroom with shower and maximum cleaning. The structure is managed by the efficient and sympathetic Joy, always available. We have found ourselves really good and we think we will come back as soon as the opportunity comes.