Misafir Kullanıcı
20 Nisan 2024
This is our go to hotel when attending events in Cardiff and usually stay here every couple of months. I like the location as easy to get to off the motorway and plenty of free parking included. The city centre is within a 15-20 min walk or an Uber is really cheap usually less than £6. You know what you’re getting with a premier inn, budget accommodation but good service and decent rooms. On this visit though we were left disappointed. The room was grubby and run down. Marks on walls and carpets. The bathroom hadn’t been cleaned, the sink was dirty, hair around the bath. The was one towel for 3 guests and it had a nasty brown mark on it! Woodwork in the bathroom was rotten and dirty and needed replacing and the bathroom ceiling was mouldy. In the room a ceiling panel had been removed and not put back exposing dusty and dirty pipes and vents. There was a huge hole/rip in the quilt cover! Was also disappointed this trip with the breakfast, the whole area again looked not dirty but grubby, food was cold / Luke warm and tasteless. Limited continental choice no cheese etc. pancakes and crumpets like rubber and no muffins as advertised.
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