Black Horse Beamish

Fantastic room, well decorated and comfortable. However, the overall experience was terrible due to the service quality and food provided. The service in the restaurant was extremely slow and chaotic. There appeared to be a lack of staff and those that were there were obviously not trained for the job or supervised. The menu is not that large and is expensive for what is basic pub fare. However, the big issue was that on both nights we were there, 5 or 6 items were not available and we ended up ordering food that we didn’t really want. Based on the high cost of this accommodation and on the terrible service quality I would strongly advise against staying at the Black Horse.

Arrived after visiting beamish museum for an over nighter which included breakfast and an evening meal deal allowing us £40 off our combined evening meal. Booked in and met with Amanda who showed us to our room and explained all the features, including how to fill the enormous copper round bath! The room was huge with everything you could ask for fridge, safe, tv, iron and board etc, etc and lovely soft towels. Popped into the bar for a drink and a sandwich and sat outside watching the world go by in a very relaxed atmosphere with exceedingly helpful and pleasant staff. There was a classic car show on early evening which added to our stay. The evening meal was excellent, a mixed grill and the famous steak and ale pie, all served piping hot by the courteous staff. The area around the hotel is quiet and peaceful leading to a very comfortable night’s sleep. Breakfast was also superb with continental choice as well as a full menu cooked to order. This hotel ticks all the boxes, clean, quiet, comfy with brilliant staff who go the extra mile to make your stay something special. When we booked out once again Amanda was on duty asking for feedback from our stay which is a nice touch that they positively ask for feedback. This hotel is an oasis of calm and just the place to relax. We will be back.

Wow what a beautiful place to stay just round the corner from Beamish Museum where we were visiting. The Room/bathroom was beautiful and very clean. Staff were very helpful on arrival. Very large & lots of space,large circular bath and walk in shower. Not mush room for hanging clothes but plenty off draws. Breakfast was very nice,plus the help yourself to the toast,croissants,cinnamon buns,jam etc etc. Didnt have a main meal but was very busy the Sunday with dinners,which tells you it is nice. Had a lovely stay from start to finish.

We found the Black Horse after searching for somewhere to park overnight and were so lucky to find it. It was Father’s Day and very busy but they managed to fit us in. The staff were so friendly, the food absolutely delicious and no charge for overnight parking.

My family visited us from Lincolnshire and I booked 6 of us a table at The Black Horse at Beamish We arrived on time and a waitress took our order for drinks, shortly afterwards we ordered our food only to be told the fish pie was off so we decided to choose something else 10 minutes later something else we had ordered was off so we had to think again. This went on until only 2 of us could actually have what we wanted and that was the curry !!!!!!!! By this time it was getting past a joke and 45mins had gone by ,so I asked to speak to the manager who apologised sincerely and asked would we like to accept a round of drinks and free desserts on the house We said we would thank you and offshe went . We waited and waited, still no sign of any drinks or food We went in at 6.30pm and by now it was 8 pm We had had enough by then and decided to leave .I felt extremely disappointed and embarrassed for my family and would never go there again.

My daughter and son in law were married at the Black Horse last week. The venue was amazing with fantastic views and the accommodation was first class. We had food in the restaurant the night before and it was lovely. The Wedding day went smoothly and I'd like to say a huge thank you to everyone, especially Anne and Georgiana for ensuring my daughter and son in law had the most amazing day for their wedding. I can't wait to come back 🙂