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😍最絕的是民宿的位置，喀納斯最佳！ 房間門口的院子坐着看風景，完全無遮擋，看遠處的山起霧起、霧散，超美！ 很適合慢慢享受～晚上還能拍到星空！ 旁邊草地上的🐎很愛溜達進院子裏來吃草，哈哈哈，可以近距離拍照～ 民宿管家估計怕🐎拉屎 會來把馬趕走，不過🐎很調皮 一會兒又跑進來吃院子裏的草哈哈哈哈哈 還有一衹喵星人，一點不怕人，下雨了就溜達進來避雨。 👍民宿服務也超級棒，提前加了微信羣，發了旅行攻略，有啥旅行的問題也都能幫忙解答。下午茶和早餐都會提前問需要什麼、還可以送到房間。 房內配置也很完善，連面膜都準備了！房間很不錯 有個小客廳，拉開窗簾就是廣闊草原和遠山，很適合一家人。 BTW民宿的大棗和杏幹、奶酪超級好吃 😋 想買點帶走了

The views are truly stunning, though the hot spring area can feel a little less private than expected, as people often pass by. Breakfast is delicious and thoughtfully prepared. What impressed me most is that the place is managed by a group of young, passionate people — their energy and creativity are inspiring.

The host was friendly and fetched us from the bus stop, and even provided a free room upgrade allowing us to have a direct view to the snow-capped mountains. Very appreciated on the nice gesture. However, we encountered the sewage flowing out from the underground pipes when we were about to take shower. The host was quickly attending to the issue and whole process of cleaning took 2 hours till 12am. Despite the effort, the smell was still in the air and the sewage still flowed out from time to time. Unfortunately, there was no room available for an exchange and we had to bear it whole night. The experience was discounted. In addition, there was sweating smell from the pillow that I had to use once-off cotton towel provided by the hostel to cover the surface. Other than that, the view was nice and the food was decent.

民宿位置便利，就在景區喀納斯新村裡麪，門口就是公交站，去哪裡都方便。 衞生方面房間乾淨温暖，設施完善，窗外風景也很漂亮，在民宿附近散步很快就能走到沒什麼人的湖邊和森林裏，最主要的是半夜看星空真的能見到滿天星辰！ 而且他家的咖啡也很好喝，對於咖啡愛好者的我來説是福音了，管家蹦蹦和豆豆服務貼心又熱情，跟她們聊了很多東西，有什麼問題也都能很快解決，不僅幫忙規劃路線還主動介紹玩法，下次有來還來這家，真心推薦。

A special shout-out to the gentleman who welcomed us; he kindly carried my luggage to the room, and I sincerely appreciate the warm reception and attention, especially in the chilly weather. This accommodation boasts the best location, right next to the famous Hemu Bridge and the closest point to access the viewing platform for stunning dawn or sunrise photography. There are numerous restaurants nearby, and we enjoyed complimentary welcome coffees and mini ice creams. The soothing sound of the Hemu riverside flowing nearby added to the overall experience.

Great location, great amenities, great service. Really nice of the hotel to provide free room upgrade. Hotel comes with washer and dryer and those who wish to stay for long duration. Short walk to the transfer station 禾木山庄, easy to get around to most places in hemu village via the free internal shuttle bus, including to the ski resort. If you don't feel like walking, the hotel provides a free shuttle service to 禾木山庄. The driver is helpful and prompt with shuttle service requests. The breakfast spread has a good variety of noodle soup/porridge, pastry, fruits and tasty stir-fried dishes. The chef tries his best to satisfy the customers' requests, even helping me to get coffee when it is not on the breakfast menu. Free fruits platter in the evening.

Cons: Receptionists creates much confusion and leave a bad experience. I won't return again unless the hotel do something about front desk customer service.. Before booking, they confirmed via wechat that the hotel provides free shuttle to ski resort and guests can use laundry room. Upon check-in, the female staff confirmed the ski resort shuttle service timing and said she will set up wechat group for me. Next day, i turned up at the agreed timing and she claimed that i should have contacted the driver directly if i needed the shuttle service and told me to wait in case there are more guests who wished to go to ski resort last minute. In the end, i never used this ski resort service as revised set off timing at 10:30am was too late. I only take the free shuttle to and fro the transfer station. Even then, the front desk often do not acknowledge my wechat messages, claiming they don't monitor the phone all the time. A few occasions, i had to wait in the cold. Towards the end, i just contacted the driver directly, who is more prompt. There was one evening (about 6:30pm) i wanted to use the mini washer in the laundry room as i only had a light load and requested for help from the male receptionist on duty. He claimed the laundry room is only for the hotel's use. After I insisted, he told me he didnt know how to use the washer and told me the last wash must be before 7pm. How ridiculous! I know some hotels have laundry curfew but not so early. Some people may not even be back from the ski resort or dinner. Pros: Polite driver and breakfast staff. Newly renovated, clean interiors. Great variety in breakfast menu with changes every day.

Staff was so friendly and helpful especiallly the girls reception who can speak english and driver name ike. He was helping us and trying his best to accomudate us. The hotel got their restaurant and performance at night