3 Yıldız Strazburg Otellerini Bulun

"Great location between the train station and the Christmas market (main town). The morning-shift staff made me feel a little uncomfortable, they didn’t allow me to bring my small luggage into the breakfast room which I understood, but afterward two men (different time/room) were allowed to bring their checked luggage and sat right next to me that made me wonder why.. But despite that, the stay was really good"

"AVOID AT ALL COSTS as this hotel is not worth the money or trust from its guests. I stayed at Le Grand Hôtel Strasbourg from October 5–6, 2025 (Room 317). What happened that night was unacceptable for any hotel, let alone a three-star one. At around 2:00 a.m., I was abruptly awakened by loud knocking. The man outside refused to identify himself, only saying, “You called for something; I’m bringing it to you”. I hadn’t requested anything. He refused to give his name, and I couldn’t confirm who he was with no peephole. He then asked, “Are you a Chinese man in Room 317?” I am a Chinese woman travelling alone. When I said no, he replied, “Oh, maybe you exchanged rooms, or maybe someone made a joke” and left. I tried to call reception using the bedside phone, but it was broken. I then used my mobile to call the number on Google Maps; the same man answered, confirming only then that he was a hotel employee. He said a “Chinese man” had called asking for help, said he was in 317, and asked the receptionist to come because he had disabilities. Instead of verifying this request (which in the end turned to be from a guest in ibis hotel), receptionist simply checked the hotel system, read my full name aloud, assumed it was correct because it “looked Chinese”, and came knocking at 2 am. When I asked whether he confirmed the caller’s name, he said, “We don’t usually ask the names of our guests”. He also refused to tell me his own name. Only the next morning did the manager say his name was “Francis”. When I asked for his surname, she replied, “That’s the name he goes by here”. This entire event shows serious failures in safety, professionalism, and privacy: -No night security protocol; staff knock on guests’ doors at 2 a.m. without verification. -Broken in-room phone and no peephole reflect clear safety risks. -The employee failed to confirm the caller’s identity. -He accessed and disclosed my full name aloud, a privacy violation. -His assumption that a Chinese name equals a Chinese man reveals racial and gender discrimination. -He tried to distribute the responsibility to me, someone woken up BY him, instead of apologizing. GOOD NEWS: The manager’s vague answer about his identity shows the hotel's good protection of personal privacy. It's just the privacy had nothing to do with its guests. Because of this, I spent the night feeling unsafe and could not sleep until 4 a.m. I have neurasthenia, and being awakened like this caused serious distress. The next morning, the reception manager admitted that proper protocol requires checking a guest’s name before approaching their room — meaning this employee ignored standard procedure entirely. She kept repeating, “this is the first time this has ever happened to us”. This statement once again showed the amazing corporate culture of this hotel: distributing their responsibility onto innocent guest. She tried to make the incident seem as an isolated case rather than a systemic issue. But if their training were truly professionally standardised, such a mistake could never have happened. The whole thing WAS a systemic problem: poor staff training, lack of supervision, and disregard for privacy and guest safety. The hotel was unable to distinguish between internal and external calls, meaning they can’t verify where a call comes from. If the man at my door had not been an employee, I would have had no way to protect myself. Guests deserve safety, transparency, and respect — not fear, negligence, and discrimination. Until this hotel takes responsibility and implements real safety measures, there will still be danger of another guest being disturbed at 2 am, there will still be invasion of privacy by its staff, and there will still be chances of wasting your money only to get no rest over night and mental distress."

"Mükemmel ev sahibi, temizlik ve ihtiyacımız olan her şey. Sadece odalar yalıtımlı değil, yani her şey komşunuza bağlı, bizim için iyiydi. Ve alarm sorunu yaşadık. Ancak genel olarak başka bir zaman geri gelmek kusursuzdur."

"Good location near Brussel central station and Grand place Many restaurants and shop near hotel Clean room comfortable bed"

"Tren istasyonuna çok yakın, ancak eski şehir merkezine biraz uzak, ancak yaklaşık 10 dakikalık yürüme mesafesinde. Gezilecek yerler nispeten yoğun. Odalar büyük değil, ancak bu konum için beklenen bir durum. Temizlik kabul edilebilir düzeydeydi. Odada şişe su yoktu, ancak lobideki cam şişeden su alıp odanıza getirebilirsiniz. Ücretsiz kahve de mevcut. Gezi ilanında mini buzdolaplarından bahsediliyordu, ancak giriş yaptığımda bulamadım. Kahvaltı fena değildi; Mercure'ün kahvaltıları her zaman iyidir. Ancak kahvaltıdan sorumlu Asyalı kadın çalışandan şikayetçiyim. Tüm beyaz müşterileri gülümseyerek karşıladı ve yemeklerinden sonra merhaba dedi, ancak ben çıkıp yanından geçtiğimde beni hiç görmemiş gibiydi. Diğer çalışanlar çok nazik ve güler yüzlüydü, ancak hepsi varsayılan olarak Fransızca konuşuyor gibiydi, haha."

"Otel şehrin tam merkezindeydi. Çıkışının hemen yanında bir Noel pazarı kurulmuştu. Ortam gürültülü değildi ancak komşu odalardan sesler çok net duyuluyordu. Banyoda ise geçen tramvayların titreşimi hissediliyordu. Kahvaltılar lezzetliydi."

"服務很好，房間很潔淨，位置非常便利。"

"Bu oteli gerçekten çok beğendim. Oda tertemizdi, yataklar rahattı ve ihtiyacımız olan her şey vardı. Personel güler yüzlüydü. Konumu mükemmeldi: tren istasyonuna sadece birkaç adım mesafede ve şehir merkezine yürüme mesafesindeydi; süpermarketler, kafeler ve diğer olanaklar yakındaydı. Birkaç saat erken giriş yapabildik ve çıkış yaptıktan sonra çantalarımızı emanet odasına bırakmamıza izin verdiler. Kesinlikle tavsiye ederim!"

"В отеле останавливались на две ночи , очень удобно , по короткой поездке , что отель находится прямо напротив вокзала . Никакого шума нет совсем , а времени экономия большая. Так же рядом центр , красивые церкви , каналы , есть кафе. В отеле достаточно хороший завтрак предлагается. Понравилось то, что разрешили  более раннее заселение , так вы никто не стоял над душой за каждой минутой при выселении , это было очень удобно . Хорошая кровать, аккуратная ванная и туалет , все просто и лаконично , но чисто и удобно. Я бы рекомендована отель другим путешественникам, в сочетании цена -аяество он достойный."

"В целом отель соответствует ожиданиям. Эконом-вариант, но все чисто и аккуратно. Близко о вокзала. Минус только в том, что мои окна выходили на улицу с трамваем. Также на этой улице шумно до самой ночи. Если окна закрыты, то шум практически нулевой, но трамвай слышно. В следующий раз, если буду в Страсбурге, остановлюсь здесь же."