3 Yıldız Yamagata Otellerini Bulun

A wonderful place to stay in. The service was fantastic. The room was huge, much too large for just a solo traveler like me but it would have been perfect if I had brought my wife and child along. The onsen quality was great, albeit the fittings at the shower area were a bit old. The food was hands down amazing and featured great local produce. Honestly there was too much for one person to finish! What I especially liked was that they had a separate room on the first floor where if it was too early for you to check in, you could drop your luggage off, change, and then grab your gear and head to the slopes. Same thing if you intend to charge the slopes a bit more on your last day, just leave your stuff in the storage room, hit the slopes, come back and change out, hit the onsen for the last time, then go off. Definitely recommending this place to my friends visiting Zao.

Really great hotel in Zao onsen. The location is easy to find and free parking for guest. The room is big and clean. I love the window in our room see the snow falling and small pond as well. We didn’t booking the dinner & breakfast so I don’t know the food taste. However, onsen is really great!! I love outdoor onsen that you can see the view of Zao mountain while bathing and snow falling to your head!! but just scare of bear. So nice to stayed here!

The trip was planned few weeks ahead, accommodation options in Zao Onsen are scarce. If there were other options, I probably would not go with this hotel again. - Before arrival, I called the hotel twice using trip.com but no one answered. - There was only one front desk staff handling check-in. I have waited for 20 minutes for check-in and the Indian family has it waited for 35 minutes. There was another staff coming out from the office and acknowledged the queue. However no action was taken despite the long wait by guest. - I inquired about shuttle bus service but the staff at the entrance said “No shuttle bus”. I saw shuttle bus having the hotel name around the Zao Onsen area. - On the first day of room cleaning, the cleaning lady has not replaced the used porcelain cup and Japanese cup. Also no replenishment on tea bags and toilet amenities. At this price point of over USD500 per night, I was quite surprised. - There are 2 onsen places, one outside the hotel and one on the 1F. The outdoor onsen inside the hotel was not opened and the reason is “snow accumulation”. Overall, the room is spacious and clean but the service did not meet the expectations.

Nice hotel located in Zao Onsen Perfect location for people who go for skiing Nice dinner and breakfast provided by a traditional Japanese style hotel Onsen is quite small but comfortable enough They have a nice rooftop, can go flaming during summer time, but too cold for us in Feb

Location is perfect , very close to chip ropeway Few ppl in the hotel, very quiet Staff are nice  But sometime bathroom have no hot water Food is very normal

What a gem of a place! The special thing about this place is that there are 5 private outdoor onsens as well as a gender-segregated public bath and one mixed gender outdoor bath (for this one, you need to wear a bathing suit). If you are shy of exposing yourself or like taking photos, then those 5 private outdoor onsens are just perfect. I went in the autumn, which is cooling already and I can imagine what a treat it will be in winter with all the snow. The hotel is located almost to the top of the hill. Either drive or call them ahead and they will pick you up and drop you off in the vicinity. My room is quaint and Japanese-styled. I didn't pay for the meal package as I knew I'd would be busy trying out all the onsens available. They are all open 24hrs. By the way, private onsen number 1 and 5 are the best and most picturesque!!! I'm doing all a favor and posting all the pictures of the private onsens.

Overall the experience was average. For the same price at other hotels I've been to, the service, room quality would have been much better. The facilities are generally aged. The room was old a bit dusty and some parts of the tatami floor had sunken in. Service was pleasant. Few important things to note: - poor ventilation at meal times meany the whole hotel and your room would smell like meat. - shuttle service only for to and from the bus station. (Most other hotels provide shuttles to the ski lifts) - the ski lifts are about 10-15mins walk away with full gear on (boards, etc)

Very nice hotel and close to the ski area and ski equipment rental. Just like 1 min walk. Hotel also have both internal and external onsen. Daily meals are wonderful too.

Enjoy the hotel. Near Zao Cable car and nice onsen. Chill and relax go stay.

Located at the bottom of the ski slopes, makes for a great place to stay at for people looking for a ski in/out experience. Hotel was clean and tidy, the onsen and public bath were slightly old but still very comfortable. Food was great, our package came with breakfast and dinner, drinks are all-you-can-drink. Hotel also provides a shuttle to and from the Zao bus terminal. Overall would recommend.