3 Yıldız Miri Otellerini Bulun

Guest Status: Long-time loyal guest (4th stay) Overall Rating: 2/5 (Disappointed) We have returned to the City Rise Hotel three times previously, and our excellent experiences led us to leave positive reviews and recommend the hotel. Unfortunately, our fourth stay was highly disappointing and felt drastically different due to apparent overbooking and a failure in resource management, particularly during peak times. Connectivity Issues Our stay began with a frustrating technical glitch. While initially connected, the in-room TV lost its Wi-Fi connection. When attempting to reconnect to the guest network, the on-screen keyboard necessary to input the password did not appear. While this was a minor issue for a single night's stay, the overall Wi-Fi speed was extremely poor, which we suspect was due to the unusually high number of guests placing a strain on the network. Chaotic and Inaccessible Breakfast (Major Concern) The biggest issue arose during breakfast, which has always been a highlight of our previous visits. We arrived at 8:30 AM, well within the expanded serving window (6:00 AM to 10:30 AM). The dining area was beyond packed, it was chaotic. There was a significant queue just to enter, and once our room number was ticked off by the staff (meaning we were recorded as having consumed breakfast), we quickly realized there were zero available seats. Approximately 20 guests were standing, plate in hand, waiting for an empty table, and there was no crowd control, with people blatantly cutting the entry queue. My husband approached the staff to suggest opening an adjacent hall, as we had seen done during previous busy stays. The request was denied, citing that the hall was reserved for an event. He then asked if we could, at least, take a plate back to our room given the seating crisis, but this was also denied. We questioned the difference between taking food to the room and standard room service, but the decision remained firm. Ultimately, due to the extreme overcrowding, the stress of competing for a seat, and the lack of any proactive management of the situation, we chose to forego breakfast entirely. Despite not eating, our room was already marked as having utilized the service. This was particularly frustrating as we were checking out soon and did not have time to wait for the situation to resolve itself. Severe Parking Congestion The strain on the hotel's capacity was also evident in the parking area upon our return in the evening. The parking lot was full to an unprecedented degree, with cars parked illegally and inappropriately in areas like the main entrance, highlighting a clear lack of available space and regulation. Verdict from us? It appears the hotel management may have dramatically overbooked the premises without scaling key resources (like dining space and parking) to match the guest load. The capacity for breakfast was clearly exceeded. We highly recommend that the hotel implements stricter occupancy rules, re-evaluates its dining capacity (perhaps revisiting the policy of opening secondary halls, which worked well in the past), and verifies the number of guests receiving complimentary breakfast to prevent overcrowding. While we have always loved the City Rise Hotel, this visit's lack of preparedness and poor handling of the breakfast situation has seriously damaged our opinion, and we will hesitate to book again during what appears to be any peak period.

Clean hotel, comfort bed and pillows. It's affordable, friendly and helpful staff too.

The unit where we stayed is clean, have a breathtaking full view of the sea. Miss Nisa is very helpful to inform me the unit that we supposed to stay according to my booking have problem with their air-conditioning. So she change it to another unit. We really enjoy staying at Bay Resort. We can brisk walk and sight seeing. There's a lot of Chinese restaurants nearby too. Its a great experience to us as this is our first time coming and staying in Miri. This place is recommended to travellers with families who loved beaches and love to listen to the sound of the waves.

Bir geceye değer. Aldığımız oda yeterli alana sahip değildi. Yatak biraz sallanıyordu. Sadece bir gece kaldığımız için bizim için sorun olmadı. Ama genel olarak memnunuz.

Arrived around mid-night, the room was ready. Easy to check in without hassled. Lift need access card to go up or down, even to lobby. The carpet along the corridor were cleaned but torn. The room with queen bed type, clean with nice scent. Not able to watch TV due to Internet connection. Breakfast was decent with limited local choices of cuisine. Parking lots at basement are available to hotel guest but closed during midnight. Overall experience, good stay with rate being paid.

There are some stains on the toilet cover and sink. The area is fairly quiet but every few hours there is a loud horn sound from a distance.

This place offers excellent facilities, providing almost everything visitors might need for a comfortable stay. The natural surroundings enhance the experience, making it a perfect escape from city life. Whether you're looking for relaxation or outdoor activities, the scenic views and peaceful atmosphere make this destination highly recommended.

I have book this hotel for our engineer who has a business trip at Miri. This is his 2nd stayed. This apartment is near to the Shell office just 10-15 minit walkin distance. There are lot of store at this building so it is convenience to get basic things. He like this hotel very much.

It is great hotel to stay. The bed so comfortable and lighting is great. Cozy and nice to be here. Walking distance to eatery places and shopping mall.

The check-in instructions were provided quite late, which made it a bit difficult to find the location. I hope they can share the details earlier in the future, including directions on how to check in and where to find the lift to the hostel. When I called the contact number, the lady informed me she needed to check if the room was ready, and at the last minute, I was told that the toilet in my room couldn’t be used. Fortunately, they upgraded me to a hotel room instead. Overall, the stay was okay.