4 Yıldız Künes İlçesi Otellerini Bulun

"房間比想象中要大，非常乾淨，沒有異味。床墊和枕頭超級舒服，一覺睡到天亮。浴室水壓很足，熱水來得快。頂樓的空中花園視野絕佳，適合拍照打卡。還有泳池，健身房設備齊全，滿足了出差期間的鍛鍊需求。自助早餐品種豐富，尤其是當地的特色小吃，很好吃。半夜空調有點小問題，打電話給工程部，師傅5分鐘就上門修好了，響應速度超快。 總體來説，這是一次物超所值的入住體驗，無論是商務出差還是家庭旅行，都非常適合。 已經推薦給朋友了，下次來一定還會住這裏！"

"此次行程特別滿意，幫我們升到了英迪格酒店，房間非常好，視野景觀無敵，送的歡迎小食也很好，服務非常棒！早餐由於是淡季可以送餐放房間，早餐餐食非常豐富可以選很多，特別推薦，在房間看着風景吃早餐！ 入住期間特別感謝所有工作人員熱情服務，尤其是Alin，在得知我們從賽里木湖領完結婚證過來，特地幫我們佈置房間和入住期間的服務，非常感謝！值得推薦大家過來"

"The hotel is very good and the front desk staffs were very professional & helpful. The RESTAURANT needs to retraining their employees regarding customer services. EXTREMELY POOR CUSTOMER SERVICES that I ever experienced. On 9/14 evening around 8:45 pm (this was our second night eating in this restaurant. The first night was very pleasant), one of the hotel waitress was extremely rude. She had an attitude from the moment that we sat down on our table. We requested an additional menus; however, she slapped down the additional menu on the table instead of handed it to us. We took a little longer because we had a hard time saying it in Chinese. She started to get irritated with us. We ate 2 out of 6 dishes from our order. We waited more than an hours for our 3 abalone skewers, 2 lamb steaks skewers, 1 garlic naan & the mushroom wrap. We saw one of the waiter carried the 5 skewers to the other tables. We asked another waitress that we didn’t have our 3 abalone skewers, 2 lamb steaks skewers, 1 garlic naan & mushroom wrap. A different waitress said we have to wait for another 20 minutes to get our food. It was almost 9:30 pm. We requested to cancel the abalone, lamb, naan & mushroom wrap. When we went up to the cashier to pay & it happened to be same rude waitress. She charged all the dishes & my brother in law told her that we ate 2 out of the 6 dishes from our orders . The rude waitress expressed like we were lying to her & started to raise her voice. After the long disputes with the rude waitress, another waitress walked up being our witness that we actually only ate 2 dishes. We finally only paid for 2 dishes that we actually ate. After my brother in law paid for the meal, I expressed to the rude waitress that she has a bad attitude in English as I was having hard time translated in Mandarin. My sister repeated the exact words to the rude waitress; however, the rude waitress said in Chinese “you are insane”. My brother heard and pulled my sister away as he didn’t want more disputes. I walked back into the restaurant and I asked for her name; she asked me why do I ask for her name. I told her that I want to file a complaint of her. She asked why am I complaining about her. I told her that she had an attitude toward us from the beginning. I demanded to get her name. I said that she’s the first person that I had ever complained. She wrote her Chinese name on a piece of paper with the rude attitude and sarcastically said “thank you”. Of course, I responded “you are welcome”. After leaving the restaurant, I went to speak with the night manager & told her from the beginning to the end of what happened. The night manager walked with us to the restaurant. She spoke with the rude waitress. She asked her to tell her side of the story & request an apology. Of course she denied of her doing & of course she denied that she said to my sister in Chinese “you are insane “. She refused to apologize. Even the night manager said out loud that she could feel her rude attitude even speaking to the her. The restaurant manager, he apologized on her behalf. Per the restaurant manager, “It seems like a misunderstanding. He tried to minimize the wrong doing of the staff”. Such a disappointment of how the restaurant manager handling this matter. Instead of addressing the issue, he is minimizing the bad customer services & the bad behavior of his staff. IT WAS NOT A “MISUNDERSTANDING “. It was an extremely BAD CUSTOMER SERVICES. It was a training issue & it was a management issue. Per the night manager, she will have a meeting and address the issue. I seriously hope that the night manager will follow through this matter. I never experienced such an unpleasant moment in China & even in the U.S. Hopefully, the night manager will handle this matter effectively."

"這家真的是在用心經營的一家好店，12歲的女兒一直提醒我一定要給這家店五星好評，4歲的小女兒一直説還想來。老闆是幾位很善良的小夥子，房間裏所有的設施都比其他酒店或是民宿高出很多，旅遊十幾天，這家是唯一為四歲孩子也提供洗澡拖鞋、一次性拖鞋、寶寶牙刷牙膏套裝的，而且品質都不錯。衞生間的洗浴用品不是大瓶的，而是一客一換的，沐浴露味道非常好聞。房間礦泉水是百歲山的，還有免費的可樂雪碧提供，一次性拖鞋是磨毛的，房間的免費茶葉也是不錯的，晚上太累了，在民宿點了餐，也是讓我非常驚喜，吃了十幾天，最好的羊肉湯竟然不在飯店，而是在這樣一家民宿裏，真的處處給我驚喜！而且在這個店幾位老闆身上我學習到很多，老闆不是坐在吧枱裏面玩手機，而是站在院子裏、餐廳裏隨時隨地準備着為客户提供貼心細緻的服務。迎來送往自是不必多説，幫忙搬運行李都不需要我們自己動手。走的時候還送了山貨小禮包。但即使沒有這個禮包我也一定要給好評，因為他們一直在傳遞美好和温暖給我們一家人。給我們旅行增加了驚喜和美好的體驗！明年我們會再來的喲"

"出差來這邊，對比好幾家最終選了海川酒店，體驗感直接拉滿！位置特別方便，前台工作人員還主動提醒了附近好吃的夜宵店，特別貼心。房間乾淨整潔，沒有一點異味，床睡起來軟硬適中，出差累了一天，躺上去瞬間放鬆。衞生間乾濕分離做得很到位，洗漱用品一應俱全，可以説什麼都有吧，完全不用自己額外帶。最滿意的是隔音，沒什麼噪音，一覺睡到自然醒。退房也很順暢，性價比真的絕了！下次來這邊出差，還選這家！"