4 Yıldız Otaru Otellerini Bulun

"Hotel room is new and clean. Breakfast have variety of food, we enjoyed so much and happy with the breakfast. Advise to check in earlier to get your preferable time slot, they control it by every half an hr, you need to choose your bf slot for the next day. Not very close to Otary Station but still walking distance, not too bad actually only like 7 mins walk. Very near to Canal, we start the day at Canal and ended in Music Box Meseum. Overall enjoy the stay, we rest well and had good sleep here."

"My first visit to Otaru was truly unforgettable, all thanks to my experience at this wonderful hotel! Located just a pleasant 20-minute drive from Otaru Station, the hotel is nestled in a tranquil, private area that feels like stepping into a captivating wonderland. I was delighted to discover a bus stop right across from the hotel, making it effortlessly convenient to explore the surroundings. From the moment we arrived, the staff welcomed us warmly by name, and they were incredibly helpful with our luggage. Taking off our shoes upon entering the hotel created a feeling of comfort and cleanliness that made us feel right at home. After a smooth check-in process, during which they confirmed our breakfast time, the staff graciously guided us through the hotel, sharing helpful information about opening hours for various amenities. Our room was beautifully adorned in traditional Japanese style, complete with an open-air bath. Enjoying this serene experience during the winter was simply magical! We also savored a delectable Kaiseki dinner in our room, which was not only a feast for our taste buds but also left us delightfully satisfied. The onsens were a real highlight, featuring an adjacent sauna. With daily alternating access for women and men every other day, we were able to enjoy both during our stay. Families will find this hotel exceptionally accommodating, thanks to its variety of playrooms and relaxation spaces catering to guests of all ages. Plus, the complimentary refreshments and bar in the lobby until 10 PM added a lovely touch to our experience. Breakfast was a true delight, with a peaceful view of the snow outside the restaurant, enhancing the serene atmosphere. On our departure day, the hotel thoughtfully arranged a shuttle bus to take us to the JR station, making our exit seamless and convenient. Looking back, our only regret is that we stayed just one night—I can't wait to return and immerse myself in a different season's beauty. This hotel is now firmly on my list for future visits, and I’m already looking forward to the next adventure!"

"My 3rd time staying at GRIDS Premium, within walkable distance from Otaru Station and, easy access to Otaru Canal, clean and cozy room with Onzen at top floors, for sure will come back again!"

"Had a very enjoyable stay at Granbell Hotel in Japan. The hotel is clean, pleasant, and has a comfortable atmosphere, which made the whole experience relaxing. The staff were consistently nice, polite and very helpful whenever assistance was needed. The lobby and common areas felt well-maintained, and the overall environment was welcoming. One particularly convenient feature is the hotel’s water dispensers, offering free-flow cold and room-temperature water, which was great for refilling bottles throughout the day. Overall, it is a hotel worth recommending and one to consider staying at again in the future."

"- A very beautiful hotel and room. From check in to check out, everything was top notch, and I would give it a solid 5 out of 5. - The staffs were very helpful during the check in process, making it fast and simple. The room was fabulous and truly worth the money. Very clean, pleasantly scented, and looking new and well maintained. - Breakfast was simple yet very filling, with many items provided. It was the same on the second day, but that was not an issue. The chef and staff prepared the meal fresh and served it to our table, and enjoying breakfast with such a beautiful view made the experience even more special. - The check-out process was also quick and hassle free. After check out, they even took care of my luggage safely while I went on a short trip to Asahi and returned later to collect it. The hotel is not too far from Otaru Station. Just a straight walk down the road."

"We booked the best room on the top floor and spent 7 nights at this high end and extremely expensive ryokan/hotel. Here are the pros and cons: PROS: The food is amazing in terms of presentation, gastronomy and service. The place is immaculately clean. The views a fantastic! We got comfortable Yukatas and overall the place has a very nice traditional vibe.  CONS: They seem to be completely inapt in hosting people who don’t speak Japanese. No one speaks English at this place. None at all! They write that we can “press 9 and call the reception”, but once you do it – you can’t have any conversation with anyone at all. Even when you get down in person to the reception, no one can really communicate with you, even with Google Translate.  They exhibit zero flexibility. The approach is – it’s our way or the highway. All is extremely polite, but no left, no right! Can we have a laundry service arranged? The answer is “no!”. Can we communicate with you via WhatsApp or email? – No! Can we come later to breakfast? No. Can we have dinner at a later time, since we can’t come earlier just this one day? No! Basically, if you want to sleep a bit later during your vacation – forget it! Either show up at 8 or 8:30 am for breakfast, or go hungry! Can we buy your Yukata? – No! Also, we were asked to indicate every day what time we intend to go out – something that adds pressure, as  on vacation one may want to improvise, rather than plan ahead their outings.  Given that this place charges exuberant prices, the lack of the most basic hospitality features (communication, laundry, customer-focused flexibility) is astounding! We now staying at another Ryokan, 90 minutes away and see that everyone can speak some English and the place is much more focused on the needs of a foreign traveler, as opposed on preserving the holy rigidity of an existent system. "

"The location is not at the central Otaru but it is about 15 minutes drive to the central attractions. Service is not the best. Check-in strictly at 2pm. Arrived close to 1pm but was told cannot check-in and need to wait until 2pm. Came back at 1.40pm still told the same statement to wait until 2pm. The upside is the hotel is directly connected to AEON mall. Don't expect much from the AEON. There are around 6-7 eateries only. You can buy some fresh stuff if you like. There is post office in the AEON mall which you can mail you things back. Parking in the hotel is not free. Chargeable at ¥1,650 per day with multiple entry allow. Breakfast option is not great. You can get better food outside for the pricing unless it is included in the room package."

"Excellent service makes you feel like home. Hotel facilities and ambiance warms your heart. Highly recommend to stay in this hotel. Hope I can revisit this hotel in near future."

"Very convenient location if you are into skii/snowboarding. It’s quite centralized to majority of the slopes and only 30mins drive to Otaru town. Only downside there is no food nearby by the hotel itself has 2 restaurant. The Japanese one was superb, good food with reasonable price, sadly only open few days a week."

"Very lovely hotel with extremely helpful front desk staff who spoke good English. The location is really convenient smack right in between Otaru JR station and Otaru Canal and less than 15 mins walk to Sakaimaichi Shopping Street. The room is big in Japanese terms. No issue for those travelling with 2 x 30 inch lugguage. We had twin bed room which comes with a large sofa lounge enough for 1 person to sleep. We had dinner at the 11th Floor Casa Blanca. Wonderful dinner for 3 with wines, whisky and highballs. Exceptional night view of snow capped city buildings. All at an very surprising bill of ¥25,000 for a fine dinning restaurant. I will not hesitate to recommend this excellent hotel. Will definitely be back for my next visit to Otaru in Authum."