4 Yıldız Lahor Otellerini Bulun

"The hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldn’t change. That’s is fine not to change due to fully booked but they didn’t do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didn’t do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didn’t hear anything from Mr.A and Mr.B didn’t know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didn’t give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didn’t inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didn’t react anything about the notice issue at all and next day they didn’t inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception."

"An excellent hotel with friendly staff and very good local amenities. Well worth staying if you're here for a short trip, at I was. Absolutely superb."

"Хороший отель, приносят комплиментарно воду и яблоки. Номер нормального размера. В ресторане ужины - либо меню либо а ля карт в зависимости от заявок. На буфете много мяса и сладкого, овощи и фрукты минимум, но это везде в Пакистане. Есть бассейн - женские и мужские часы посещения раздельно. У отеля небольшая охраняемая территория. Район норм, лучше чем в центре. До достопримечательностей на такси только. Банкомат ubl в отеле - можно снять с иностранных карточек - в Пакистане это редкость. Сервис отличный!"

"ラクサスはラホール内の中で一番良いです。他の高級ホテルにも泊まりましたが断然 ラクサスがいいです！朝食の種類もあって美味しいです。ラホールに行く時は 必ず ラクサスに泊まります。"

"The rooms are comfortable; staff is friendly and helpful. On request, I was allocated a room with a view of the main Boulevard Gulberg. Breakfast was good and staff there is also friendly. It used to be possible to park my car in the basement and get into the lift and go straight to the floor of my room. This has been discontinued because of security reasons which is understandable. Good range of food from their restaurant delivered to your room; prices are reasonable, the taste is authentic. I am a happy customer overall."

"Very good service Polite staff happy with the service my mumin and the team fully trusted and worth for the money given The coffee was complimentary super taste coffee"

"I had high expectations as the hotel came with recommendations from different people, however, it turned out to be kinda disappointing. very old rooms. ACs were out of order and the whole night was full of sweating. breakfast was very limited which you would not expect from an expensive hotel."

"I waited more than 30 minutes for check-in even though they told me it would be ready at 3 PM. The apartment was still not prepared, and it felt like we were not treated as guests at all. At check-out, they asked us to stop and wait again because they needed to inspect the apartment before letting us leave. Because of this delay, I ended up missing my flight. The whole experience was extremely frustrating and disappointing."