Fairfield Inn & Suites Staunton

what i disliked was their bad service when they messed up my earliest reservation since we arrived there late from football game and those rooms were almost full even thought the early reservation came first service so they gave us queen size bed and sofa bed for which the sofa bed was ****** that made me uncomfortble sleep

Checking in was fine, although, out of the ordinary as the individual checking in denigrated my reservation method as I was checked in. When I arrived at my room I was met with a unclear notice on my door that my room would be subject to an “routine” annual animal search for pests which I could only deduce meant they would be looking for bed bugs. All I could think about was bed bugs. Why on earth would the guy check me into a room that was suspected, or that he knew would be searched by K9’s the next day. Not all doors had the notice. The pillows were overused and smelled. Not a great experience for a hotel that is one of the most expensive in this town.

Great location and friendly staff! Very clean and great options for breakfast!

When I rented the property---according to *******---it was a smoking property---I rented the smoking king room only to find out it was a non smoking property when I arrived.

Beautiful hotel on outskirts of town. Large rooms. Excellent shower and facilities in the hotel. Everything looked new. Used the gym. Breakfast great variety and helpful staff Great base for our road trip. Remember Staunton only comes alive at weekends so disappointed in town with most closed on Monday and Tuesday

Everything about our stay was excellent. The only problem is that if you didn't have a car, you really couldn't go anywhere. But that's not the hotel's fault.

The staff went out of their way to be helpful during a storm. The hotel was very nice and comfortable. Would definitely stay there again .

Comfortable room, good hot breakfast with both gluten free and dairy free selections, clean pool that wasn’t too cold, overall comfortable aesthetic. Will definitely stay here in the future!

Our room was very clean and comfortable.