Stroudsmoor Country Inn

The property was fine. However, I had an issue trying to change the arrival date, even though I had purchased travel insurance through *******. As I have said, the place is fine, and I've stayed there several times. It is a little dated but fine. The major issue is the travel insurance offered by *******. They didn't work with me I couldn't speak to a real person, it was a nightmare

Coming in the off-season, I found the service and amenities at Stroudsmoor to be disappointing. The staff made it seem like it was an inconvenience to check me in and out, and I had to stand at the front desk with all my stuff waiting for someone to be bothered to help me. Even though I called ahead, no one mentioned to me that the pool and fitness center were closed for maintenance until I had already arrived. I was also told breakfast would likely not be served because there weren't enough guests, even though the price of breakfast is included in the price! I was not refunded the value of breakfast. I was specifically looking for a place with breakfast included and a fitness room for exercise, so I found this extremely disappointing. I came in from the pouring rain from a long day of driving, waited around at the front desk, and then had to carry my own luggage up the twisting stairs. I don't mind putting my muscles to use, but I believe it's customary for inns like this to at least offer to help you with your baggage. On a more positive note, the grounds were beautiful, the atmosphere was relaxing, and the room was nice - although the bed was stiff and flimsy like a board. Overall, I would NOT recommend this lodge. There must be better places to stay in the Poconos with friendlier service.

What you would expect as standard for a facility at a third of the price. The marketing is convincing but it’s an overpromise and undelivered. Will not stay again.

We’ve stayed there many time. The restaurant is superb and the suite is wonderful.

Very cute and exactly what I was looking for - a stay near del water gap with some character.

I hoped for more, but sadly we had a few issues that seemed to be frequent mistakes. First the room wasn’t vacuumed, and we found rocks and dirt in the drawers, but housekeeping did come and vacuum. The following day the room got very cold, and we noticed the back wall was torn, and cold air was coming in. The final day we were greeted by housekeeping 30 min before checkout, saying they needed to start cleaning now since they won’t be here later. A very odd experience, but all of that was reported to the manager. I didn’t mention that the air in the room was dry, and in room coffee machine was dirty. As for the overall stay, it’s a pretty nice looking campus, but there’s not much to do. The food quality was below average, while the prices were beyond reasonable. Even the continental breakfast was a disappointment - featuring burnt coffee and a missing toaster for cold bagels. Another note I had about this place was the provided outdated campus map, which didn’t list basic items like an ice machine. Unlike most hotels I’m surprised they didn’t showcase any local attractions, brochures or events in the area or at the establishment. Might be fun in different seasons, but they really made a lot of mistakes to not warrant this review.

Service was average at the front desk. Housekeeping almost entered our room on 2 separate occasions on the last day (probably two different workers), but they kept rattling the connecting room door. It should’ve been aa simple as them just going to clean the one room they needed to rather than trying to enter an occupied one. Only muffins, scones, and coffee were offered for their “continental breakfast.” No microwaves available. We felt each and every spring under the mattress. During our 3 day stay, we found 6 of those brown stink bugs flying around the room and landing in various corners of the cottage, 1 came out of the humidifier on the first night and we found one under the sheets on the last night so we just decided to ask family to stay with them. Hair found in different parts of the bathroom. Towels had clear gray bits of lint throughout them. This will be my last stay here.

Pretty area, great wedding venue with attentive staff. and nice property,. buildings are old and need updating.

The look of the Inn was very charming. But, with charm you must expect less than modern. There was very little direction as to where the check in was. Had to call to find where to go to check on. Turns out it was inside the restaurant. There was no elevator. We carried our luggage up a flight of stairs. The room was adequate. Looked like a victorian BB and was Clean. Bathroom was tiny and outdated. Could hear the people on the room next to ours all night. We visited the bar and dining room. Food was just ok and expensive. We didn’t receive any vouchers or discounts for staying at the INN and dining at their facility. But staff was friendly. The grounds are beautiful. The stone manor is spectacular. I would not stay at the INN again. Would bet a wedding would be lovely there tho.