We had a bad experience with our stay. We asked the staff to assign us a room not facing the Highway. But we found our room 304 was facing the Highway. The traffic noise was bad and waked me up in the morning. The floor insulation is also not good. We were annoyed by the people lived above us by making noise and kids running at night and in the morning. Also when we tried to use the room’s free WIFI, besides entering name and room number, it starts to asking all the personal information as required field. I’m not comfortable to provide such information and skip using the WIFI. When we checked out, they charged $26 per night for parking and did not mentioned when we checked in. When we complained all these during check out, she said they are willing to refund us but can’t. Because we booked through ******* and we can only contact ******* to get the refund.
Çevir