Hotel Nikko Suzhou

The hotel is in great condition, cleanliness is excellent. Communication with Lynne Guo is efficient and swift, I like it! Only thing, wifi worked extremely slow :( so difficult for working and the amenities is a bit lacking, such as tea and coffee

I recently had the pleasure of staying at Hotel Nikko Suzhou, and I can confidently say it exceeded all my expectations. The hotel's ambiance is a perfect blend of modern luxury and traditional Japanese aesthetics. From the moment I arrived, the staff were incredibly attentive and professional, ensuring a smooth check-in process and addressing any questions with a smile. The room was spacious, spotless, and equipped with all the amenities one could need for a comfortable stay. The bed was exceptionally comfortable, and the view of the surrounding area added an extra charm to the experience. The dining options were outstanding, especially the breakfast buffet, which offered a wide variety of delicious dishes catering to different tastes. The hotel's facilities, including the fitness center and spa, were top-notch and made my stay even more enjoyable. The location is also very convenient, with easy access to nearby attractions and business hubs. I would highly recommend Hotel Nikko Suzhou to anyone visiting the area, whether for business or leisure. It's a perfect choice for a relaxing and memorable stay.

Good location. Excellent breakfast. Big room with very nice toiletries and bed linen

good location...................................................

Did not meet expectations. Building has issues. -Rooms had temperature issues that the AC could not handle, Hotel tries to handle this with curtains and a paper notice (see picture. With the curtains closed Room was 35°C at check-in in winter because the room was on the sunny side). -Lack of hot water for the shower/bath in the evening, hotel said it has trouble handling peak hours (and they weren't even fully booked). -Shoehorn dropped in the middle of the night, waking us. Hanger is a double sided tape variety. -Other obvious maintenance issues like the electrical socket being misaligned, and the toilet seat having bad gearing in the smart toilet. -No decaf coffee available in the room, the staff said there is none (did not even know what it was). Normally with this brand of coffee the decaf is in blue packets. -Breakfast was mediocre at best. Pretty standard mainland fare. Line to the noodle stall was excessive, and for everything else the quality was lacking. On the positive side, the pool and the sauna were satisfactory. Good parking too. Firm bed for those who like it. Staff was fairly responsive despite, although Chinese is helpful. And for one of the 3 rooms booked we got an upgrade (although all of the negatives above still apply)

Great location, excellent breakfast, clean rooms and good facilities. A nice place to stay.